Resend incident
Delayed new team provisioning and contact webhook delivery
Resend experienced a minor incident on October 10, 2026 affecting General API and Webhooks and 1 more component, lasting 1h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 10, 2026, 02:00 PM UTC
Status: Identified We've identified an issue on our infrastructure affecting new team provisioning and contact webhook delivery. Email sending and receiving is not affected. • Newly created teams may take longer to have their account resources fully setup. • Some webhooks related to contact activity are being delivered with a delay. Our team is working on fixing this issue. Affected components General API (Degraded performance) Webhooks (Degraded performance) Dashboard (Degraded performance)
- monitoring Oct 10, 2026, 02:52 PM UTC
Status: Monitoring A fix is in place and we are monitoring to ensure the issue has been fixed. Affected components Dashboard (Degraded performance) General API (Degraded performance) Webhooks (Degraded performance)
- resolved Oct 10, 2026, 03:09 PM UTC
Status: Resolved We have resolved the underlying issue and service has been resumed. Affected components Dashboard (Operational) General API (Operational) Webhooks (Operational)