- Detected by Pingoru
- Sep 20, 2026, 06:27 PM UTC
- Resolved
- Sep 20, 2026, 06:27 PM UTC
- Duration
- —
Affected: General APIEmail EventsWebhooksDashboard
Timeline · 4 updates
-
investigating Sep 18, 2026, 06:26 PM UTC
Status: Investigating We are currently investigating increased latency webhooks, account creation/confirmation and domain provisioning. Affected components Dashboard (Degraded performance) Email Events (Degraded performance) General API (Degraded performance) Webhooks (Degraded performance)
-
monitoring Sep 18, 2026, 06:34 PM UTC
Status: Monitoring Services recovered and we are now monitoring the situation. Affected components Dashboard (Operational) Email Events (Operational) General API (Operational) Webhooks (Operational)
-
resolved Sep 20, 2026, 06:26 PM UTC
Status: Resolved We have resolved the underlying issue and service has been resumed. Affected components General API (Operational) Webhooks (Operational) Dashboard (Operational) Email Events (Operational)
-
resolved Sep 20, 2026, 06:27 PM UTC
Status: Resolved We have resolved the underlying issue and service has been resumed. Affected components Dashboard (Operational) Email Events (Operational) General API (Operational) Webhooks (Operational)
Read the full incident report →
- Detected by Pingoru
- Sep 16, 2026, 04:03 PM UTC
- Resolved
- Sep 16, 2026, 04:03 PM UTC
- Duration
- —
Affected: Webhooks
Timeline · 2 updates
-
monitoring Sep 16, 2026, 03:58 PM UTC
Status: Monitoring We're experiencing increased latency in webhook delivery. Affected components Webhooks (Degraded performance)
-
resolved Sep 16, 2026, 04:03 PM UTC
Status: Resolved Service has been resumed. Affected components Webhooks (Operational)
Read the full incident report →
- Detected by Pingoru
- Sep 16, 2026, 03:04 PM UTC
- Resolved
- Sep 16, 2026, 03:04 PM UTC
- Duration
- —
Affected: Batch EmailsSingle EmailSMTPBroadcast Emails
Timeline · 4 updates
-
identified Sep 15, 2026, 03:49 PM UTC
Status: Identified We are investigating delays in broadcast sending. Broadcasts started after 15:05 UTC may stay in a queued state and make little or no progress. No emails have been lost. Affected broadcasts remain queued and will continue sending once the backlog clears. We have identified the cause and are working on a mitigation. Next update in 30 minutes. Affected components Broadcast Emails (Partial outage)
-
monitoring Sep 15, 2026, 04:22 PM UTC
Status: Monitoring Broadcast sending has recovered and the queued backlog is draining. Broadcasts that were delayed are sending now. No emails were lost and no action is required: affected broadcasts continue automatically and do not need to be resent. We are monitoring until the backlog is fully clear. Affected components Broadcast Emails (Degraded performance)
-
resolved Sep 15, 2026, 05:09 PM UTC
Status: Resolved Broadcast sending is fully recovered and the backlog has cleared. All broadcasts delayed during this incident have been sent or are sending normally. No emails were lost and no action is required. Affected components Broadcast Emails (Operational)
-
resolved Sep 16, 2026, 03:04 PM UTC
Status: Resolved Follow-up: the impact was wider than we reported at the time. Between 16:41 and 17:05 UTC, roughly 9,200 transactional emails were accepted by our API and then held before delivery, by up to 25 minutes. This came from a database issue caused by the action we took to clear the broadcast backlog. All of those emails were delivered and none were lost. Some customers also saw errors loading email details or lists during the same minutes. Affected components Single Email (Operational) SMTP (Operational) Broadcast Emails (Operational) Batch Emails (Operational)
Read the full incident report →
- Detected by Pingoru
- Sep 16, 2026, 12:06 PM UTC
- Resolved
- Sep 16, 2026, 12:06 PM UTC
- Duration
- —
Timeline · 1 update
-
resolved Sep 16, 2026, 12:06 PM UTC
Status: Resolved We have resolved the underlying issue and service has been resumed.
Read the full incident report →
- Detected by Pingoru
- Sep 11, 2026, 03:37 PM UTC
- Resolved
- Sep 11, 2026, 03:37 PM UTC
- Duration
- —
Affected: MCP Server
Timeline · 2 updates
-
investigating Sep 11, 2026, 03:36 PM UTC
Status: Investigating We are currently investigating a full outage in the remove MCP server. During this time, requests are returning 5xx. Affected components MCP Server (Full outage)
-
resolved Sep 11, 2026, 03:37 PM UTC
Status: Resolved We have resolved the underlying issue and service has been resumed. Affected components MCP Server (Operational)
Read the full incident report →
- Detected by Pingoru
- Sep 04, 2026, 07:34 PM UTC
- Resolved
- Sep 04, 2026, 07:34 PM UTC
- Duration
- —
Affected: General APIWebhooksDashboard
Timeline · 4 updates
-
investigating Sep 04, 2026, 07:02 PM UTC
Status: Investigating We are currently investigating delays affecting our background processes. At this time, you may experience delays when taking actions that rely on asynchronous operations, such as: • Domain verifications • Webhook deliveries • Exports generation • Account confirmation • etc. Email sending is not affected. Affected components Dashboard (Degraded performance) General API (Degraded performance) Webhooks (Degraded performance)
-
monitoring Sep 04, 2026, 07:08 PM UTC
Status: Monitoring Events processing have been recovered and we're now draining the backlog. We're still monitoring the situation. Affected components Dashboard (Operational) General API (Operational) Webhooks (Operational)
-
monitoring Sep 04, 2026, 07:26 PM UTC
Status: Monitoring Delayed processes have been executed. The team is still monitoring the background processes. Affected components Dashboard (Operational) General API (Operational) Webhooks (Operational)
-
resolved Sep 04, 2026, 07:34 PM UTC
Status: Resolved We have resolved the underlying issue and service has been resumed. Affected components Dashboard (Operational) General API (Operational) Webhooks (Operational)
Read the full incident report →
- Detected by Pingoru
- Sep 03, 2026, 10:45 AM UTC
- Resolved
- Sep 03, 2026, 10:45 AM UTC
- Duration
- —
Affected: Webhooks
Timeline · 2 updates
-
investigating Sep 03, 2026, 10:05 AM UTC
Status: Investigating We are currently investigating increased latency in contact webhooks delivery. At this time, you may experience delays to receive webhooks related to contact events. Affected components Webhooks (Degraded performance)
-
resolved Sep 03, 2026, 10:45 AM UTC
Status: Resolved We have resolved the underlying issue and service has been resumed. Affected components Webhooks (Operational)
Read the full incident report →
- Detected by Pingoru
- Aug 20, 2026, 05:22 AM UTC
- Resolved
- Aug 20, 2026, 05:22 AM UTC
- Duration
- —
Affected: General API
Timeline · 3 updates
-
investigating Aug 20, 2026, 04:58 AM UTC
Status: Investigating We are currently investigating increased latency in non-email sending API endpoints. Our team is investigating it. Affected components General API (Degraded performance)
-
identified Aug 20, 2026, 05:17 AM UTC
Status: Identified We have identified the issue and deployed a fix. API latency has recovered since then. Our team is still monitoring to ensure it remains stable over the next few minutes. Affected components General API (Operational)
-
resolved Aug 20, 2026, 05:22 AM UTC
Status: Resolved We have resolved the underlying issue and service latency has been recovered. Affected components General API (Operational)
Read the full incident report →
- Detected by Pingoru
- Aug 19, 2026, 10:01 AM UTC
- Resolved
- Aug 19, 2026, 10:01 AM UTC
- Duration
- —
Affected: Webhooks
Timeline · 6 updates
-
investigating Aug 18, 2026, 07:53 PM UTC
Status: Investigating We are currently investigating increased latency in contact webhook delivery. We have noticed a delay of approximately 50 minutes in sending webhooks related to contact events. The team is investigating and mitigating this processing delay issue. Contact management via dashbaord and its API are not affected. Affected components Webhooks (Degraded performance)
-
identified Aug 18, 2026, 09:11 PM UTC
Status: Identified We have identified the issue and are working on mitigating its effects. The volume of contact webhooks processed over time was affected by an infrastructure change, and now we have an increasing backlog of contact webhooks to process. The team is working on increasing the speed of processing the backlog. No contact webhooks were lost. Affected components Webhooks (Degraded performance)
-
monitoring Aug 18, 2026, 10:33 PM UTC
Status: Monitoring A fix has been deployed to the underlying infrastructure and we can now confirm we're processing the backlog with the correct volume. Delayed webhooks are now being delivered. We will post another update in 30 minutes to share more about the progress on processing the backlog. Affected components Webhooks (Operational)
-
monitoring Aug 18, 2026, 11:01 PM UTC
Status: Monitoring We are still monitoring the progress on processing the backlog. The impact has been reduced from a peak 3-hour delay in delivering a contact webhook to 2h 20 min. The delay is being reduced further as we process the backlog. Within 2-3 hours, the backlog will be completely processed. Affected components Webhooks (Operational)
-
monitoring Aug 19, 2026, 01:06 AM UTC
Status: Monitoring We have processed more than 66% of the backlog at this point. Within the next hour, the backlog will be fully processed, and this incident will be marked as resolved. Affected components Webhooks (Operational)
-
resolved Aug 19, 2026, 10:01 AM UTC
Status: Resolved We have resolved the underlying issue and service has been resumed. Affected components Webhooks (Operational)
Read the full incident report →
- Detected by Pingoru
- Aug 16, 2026, 12:57 PM UTC
- Resolved
- Aug 16, 2026, 12:57 PM UTC
- Duration
- —
Timeline · 1 update
-
resolved Aug 16, 2026, 12:57 PM UTC
Status: Resolved API became unstable from 12:54 to 12:57 UTC, returning 5xx for approximately 7% of the requests. We have resolved the underlying issue and service has been resumed.
Read the full incident report →
- Detected by Pingoru
- Aug 13, 2026, 05:43 PM UTC
- Resolved
- Aug 13, 2026, 05:43 PM UTC
- Duration
- —
Affected: General APIDashboard
Timeline · 2 updates
-
investigating Aug 13, 2026, 05:30 PM UTC
Status: Investigating We identified an increase in errors during the domain creation process Affected components Dashboard (Partial outage) General API (Partial outage)
-
resolved Aug 13, 2026, 05:43 PM UTC
Status: Resolved Between approximately 17:30 and 17:43 UTC, requests to add a new domain failed in the dashboard and through the public API (POST /domains). Verification of domains added during this window was also affected. The issue was identified and fixed, and domain creation has returned to normal. No domains were partially created: affected requests failed immediately, so retrying the domain creation will succeed. Email sending for existing domains was not affected. Affected components Dashboard (Operational) General API (Operational)
Read the full incident report →
- Detected by Pingoru
- Aug 09, 2026, 07:22 PM UTC
- Resolved
- Aug 09, 2026, 07:22 PM UTC
- Duration
- —
Timeline · 3 updates
-
investigating Aug 09, 2026, 06:44 PM UTC
Status: Investigating We are currently investigating increased latency in sending contact related webhook events. At this time, you may experience delays when receiving those requests on your end.
-
monitoring Aug 09, 2026, 07:17 PM UTC
Status: Monitoring We have worked on a couple improvements and the queue has caught up and events should be starting to arrive normally now.
-
resolved Aug 09, 2026, 07:22 PM UTC
Status: Resolved We have resolved the underlying issue and service has been resumed.
Read the full incident report →
- Detected by Pingoru
- Aug 08, 2026, 10:29 PM UTC
- Resolved
- Aug 08, 2026, 10:29 PM UTC
- Duration
- —
Affected: Batch EmailsGeneral APIEmail EventsWebhooksWebsiteDashboardSingle EmailSMTPBroadcast EmailsAutomations
Timeline · 2 updates
-
identified Aug 08, 2026, 07:50 PM UTC
Status: Identified Our team has identified an issue causing intermittent error rates across our APIs and SMTP services. The impact is currently affecting email sending requests, which may result in intermittent 500 errors for some customers. We are actively working on mitigation and will provide further updates as we make progress. Affected components Email Events (Operational) SMTP (Partial outage) Broadcast Emails (Operational) Batch Emails (Partial outage) General API (Operational) Webhooks (Operational) Single Email (Partial outage) Dashboard (Operational) Website (Operational) Automations (Operational)
-
resolved Aug 08, 2026, 09:40 PM UTC
Status: Resolved Our team has mitigated the issue and this incident is fully resolved. All services are operational. Affected components Dashboard (Operational) Email Events (Operational) SMTP (Operational) Batch Emails (Operational) General API (Operational) Website (Operational) Single Email (Operational) Broadcast Emails (Operational) Webhooks (Operational) Automations (Operational)
Read the full incident report →
- Detected by Pingoru
- Aug 07, 2026, 03:43 PM UTC
- Resolved
- Aug 07, 2026, 03:43 PM UTC
- Duration
- —
Affected: Webhooks
Timeline · 3 updates
-
investigating Aug 07, 2026, 03:19 PM UTC
Status: Investigating We are currently investigating increased latency in sending contact related webhook events. At this time, you may experience delays when receiving those requests on your end. Affected components Webhooks (Degraded performance)
-
monitoring Aug 07, 2026, 03:37 PM UTC
Status: Monitoring We have worked on a couple improvements and the queue has caught up and events should be starting to arrive normally now. Affected components Webhooks (Degraded performance)
-
resolved Aug 07, 2026, 03:43 PM UTC
Status: Resolved We have resolved the underlying issue and service has been resumed. Affected components Webhooks (Operational)
Read the full incident report →
- Detected by Pingoru
- Aug 01, 2026, 12:00 AM UTC
- Resolved
- Aug 01, 2026, 12:00 AM UTC
- Duration
- —
Affected: Batch EmailsGeneral APIEmail EventsWebhooksWebsiteDashboardSingle EmailSMTPBroadcast EmailsAutomations
Timeline · 3 updates
-
investigating Jul 30, 2026, 12:00 AM UTC
Status: Investigating We are currently investigating increased latency in contact-related webhook deliveries. At this time, you may experience delays in receiving contact events on your webhook endpoints. Affected components Email Events (Operational) General API (Operational) Website (Operational) Automations (Operational) Single Email (Operational) SMTP (Operational) Broadcast Emails (Operational) Batch Emails (Operational) Webhooks (Degraded performance) Dashboard (Operational)
-
monitoring Jul 31, 2026, 02:00 AM UTC
Status: Monitoring We are still noticing increased latency in contact-related webhook deliveries. Events can be delayed by up to 8 hours before being delivered. We have identified the issue and implemented infrastructure changes to process the backlog faster. Affected components General API (Operational) Webhooks (Operational) Website (Operational) Single Email (Operational) Email Events (Operational) Broadcast Emails (Operational) Batch Emails (Operational) Automations (Operational) Dashboard (Operational) SMTP (Operational)
-
resolved Aug 01, 2026, 12:00 AM UTC
Status: Resolved The backlog is gone, and all delayed contact webhooks have been delivered. Delivery latency has now recovered. The new infrastructure configurations prevent this same issue from happening again. Affected components Single Email (Operational) Dashboard (Operational) Email Events (Operational) SMTP (Operational) Broadcast Emails (Operational) Batch Emails (Operational) General API (Operational) Webhooks (Operational) Website (Operational) Automations (Operational)
Read the full incident report →
- Detected by Pingoru
- Jul 30, 2026, 09:25 PM UTC
- Resolved
- Jul 30, 2026, 09:25 PM UTC
- Duration
- —
Affected: General APIDashboard
Timeline · 2 updates
-
resolved Jul 30, 2026, 09:25 PM UTC
Status: Resolved We have resolved the underlying issue, and service has resumed. Domain verification has been restored, and affected verifications were re-triggered. Affected components Dashboard (Operational) General API (Operational)
-
identified Jul 30, 2026, 09:53 PM UTC
Status: Identified We have identified the issue with domain verifications both through the dashboard and public-api in one region. Affected components Dashboard (Degraded performance) General API (Degraded performance)
Read the full incident report →
- Detected by Pingoru
- Jul 30, 2026, 04:23 PM UTC
- Resolved
- Jul 30, 2026, 04:23 PM UTC
- Duration
- —
Affected: Batch EmailsGeneral APIEmail EventsWebhooksWebsiteDashboardSingle EmailSMTPBroadcast EmailsAutomations
Timeline · 2 updates
-
identified Jul 30, 2026, 09:58 AM UTC
Status: Identified Performance degradation when sending test emails from the resend.dev: http://resend.dev domain, which is causing the API to return a validation error stating that the domain is not verified. Affected components Dashboard (Operational) Email Events (Operational) SMTP (Operational) Broadcast Emails (Operational) General API (Degraded performance) Website (Operational) Automations (Operational) Batch Emails (Operational) Webhooks (Operational) Single Email (Operational)
-
resolved Jul 30, 2026, 04:23 PM UTC
Status: Resolved We have resolved the underlying issue, and sending test emails from resend.dev: http://resend.dev has resumed. Affected components Dashboard (Operational) SMTP (Operational) Broadcast Emails (Operational) Batch Emails (Operational) General API (Operational) Website (Operational) Automations (Operational) Email Events (Operational) Webhooks (Operational) Single Email (Operational)
Read the full incident report →
- Detected by Pingoru
- Jul 29, 2026, 09:14 PM UTC
- Resolved
- Jul 29, 2026, 09:14 PM UTC
- Duration
- —
Affected: Batch EmailsGeneral APIDashboardSingle EmailSMTP
Timeline · 1 update
-
resolved Jul 29, 2026, 09:14 PM UTC
Status: Resolved Between 20:15 and 20:16 UTC, a brief database disruption caused elevated error rates for approximately 45 seconds. During this window, requests to the Resend API, SMTP relay, and dashboard may have returned 5xx errors or timed out. The issue resolved automatically at 20:16 UTC and all services have been operating normally since. Any request that failed during this window can be safely retried. Emails that had already been accepted before the disruption were not lost. They were delivered normally. Broadcasts were not affected. Affected components Single Email (Operational) Dashboard (Operational) SMTP (Operational) Batch Emails (Operational) General API (Operational)
Read the full incident report →
- Detected by Pingoru
- Jul 29, 2026, 05:39 PM UTC
- Resolved
- Jul 29, 2026, 05:39 PM UTC
- Duration
- —
Affected: Batch EmailsGeneral APISingle EmailBroadcast Emails
Timeline · 5 updates
-
identified Jul 29, 2026, 04:15 PM UTC
Status: Identified We have identified the issue and we are working on a fix now. Affected components General API (Degraded performance)
-
identified Jul 29, 2026, 04:19 PM UTC
Status: Identified We have identified the issue and we are working on a fix now. Affected components Broadcast Emails (Partial outage) Batch Emails (Partial outage) General API (Degraded performance) Single Email (Partial outage)
-
identified Jul 29, 2026, 04:24 PM UTC
Status: Identified We have identified the issue and we are working on a fix now. Affected components Single Email (Full outage) Broadcast Emails (Full outage) Batch Emails (Full outage) General API (Partial outage)
-
monitoring Jul 29, 2026, 04:34 PM UTC
Status: Monitoring The fix has been pushed and we are now monitoring the situation. Affected components Single Email (Operational) Broadcast Emails (Operational) Batch Emails (Operational) General API (Operational)
-
resolved Jul 29, 2026, 05:39 PM UTC
Status: Resolved We have resolved the underlying issue and service has been resumed. Affected components Single Email (Operational) Broadcast Emails (Operational) Batch Emails (Operational) General API (Operational)
Read the full incident report →
- Detected by Pingoru
- Jul 22, 2026, 07:51 PM UTC
- Resolved
- Jul 22, 2026, 07:51 PM UTC
- Duration
- —
Affected: Batch EmailsGeneral APIEmail EventsWebhooksWebsiteDashboardSingle EmailSMTPBroadcast EmailsAutomations
Timeline · 2 updates
-
identified Jul 22, 2026, 07:43 PM UTC
Status: Identified We have identified an issue with creating API keys and domains and we are working on a fix now. Affected components Dashboard (Degraded performance) SMTP (Operational) Broadcast Emails (Operational) Batch Emails (Operational) General API (Degraded performance) Webhooks (Operational) Single Email (Operational) Email Events (Operational) Website (Operational) Automations (Operational)
-
resolved Jul 22, 2026, 07:51 PM UTC
Status: Resolved We have resolved the underlying issue and service has been resumed. Affected components Single Email (Operational) Email Events (Operational) Broadcast Emails (Operational) General API (Operational) Automations (Operational) Dashboard (Operational) SMTP (Operational) Batch Emails (Operational) Webhooks (Operational) Website (Operational)
Read the full incident report →
- Detected by Pingoru
- Jul 21, 2026, 07:39 PM UTC
- Resolved
- Jul 21, 2026, 07:39 PM UTC
- Duration
- —
Timeline · 4 updates
-
investigating Jul 20, 2026, 05:47 PM UTC
Status: Investigating We're currently investigating reports of an increase in Delivery Delayed events to Microsoft-hosted email addresses.
-
investigating Jul 21, 2026, 01:16 PM UTC
Status: Investigating We're continuing to investigate the causes of Deliverability Delayed events with Microsoft and working with them directly. Thank you for your patience as we investigate this.
-
monitoring Jul 21, 2026, 04:39 PM UTC
Status: Monitoring We've received word from Microsoft that they've addressed the cause of the bounces. While it may still be possible to see emails in the Delivery Delayed status while we wait on retry, newly sent emails are now Delivered.
-
resolved Jul 21, 2026, 07:39 PM UTC
Status: Resolved Delivery to Microsoft has returned to normal. Thank you for your patience as we worked with them regarding this.
Read the full incident report →
- Detected by Pingoru
- Jul 16, 2026, 12:30 PM UTC
- Resolved
- Jul 16, 2026, 12:30 PM UTC
- Duration
- —
Affected: Batch EmailsGeneral APIEmail EventsWebhooksWebsiteDashboardSingle EmailSMTPBroadcast EmailsAutomations
Timeline · 2 updates
-
identified Jul 16, 2026, 11:45 AM UTC
Status: Identified We have identified increased error rates on the dashboard correlated with an upstream provider incident. We're shipping improvements to contain the errors. Affected components Website (Operational) Email Events (Operational) Broadcast Emails (Operational) General API (Operational) Webhooks (Operational) Automations (Operational) Single Email (Operational) Dashboard (Degraded performance) SMTP (Operational) Batch Emails (Operational)
-
resolved Jul 16, 2026, 12:30 PM UTC
Status: Resolved We have resolved the underlying issue and service has been resumed. Affected components Webhooks (Operational) Automations (Operational) Dashboard (Operational) Broadcast Emails (Operational) Website (Operational) Single Email (Operational) Email Events (Operational) SMTP (Operational) Batch Emails (Operational) General API (Operational)
Read the full incident report →
- Detected by Pingoru
- Jul 16, 2026, 11:50 AM UTC
- Resolved
- Jul 16, 2026, 11:50 AM UTC
- Duration
- —
Affected: Webhooks
Timeline · 3 updates
-
investigating Jul 16, 2026, 11:11 AM UTC
Status: Investigating We are currently investigating increased latency in email sending. At this time, you may experience delays when sending emails via our SMTP service and API. Affected components Webhooks (Degraded performance)
-
monitoring Jul 16, 2026, 11:44 AM UTC
Status: Monitoring The fix has been pushed and we are now monitoring the situation. Affected components Webhooks (Degraded performance)
-
resolved Jul 16, 2026, 11:50 AM UTC
Status: Resolved We have resolved the underlying issue and service has been resumed. Affected components Webhooks (Operational)
Read the full incident report →
- Detected by Pingoru
- Jul 12, 2026, 08:29 PM UTC
- Resolved
- Jul 12, 2026, 08:29 PM UTC
- Duration
- —
Affected: Automations
Timeline · 2 updates
-
investigating Jul 12, 2026, 08:22 PM UTC
Status: Investigating We are currently investigating increased latency in contact imports via CSV files and automation runs. At this time, you may experience delays in the processes that rely on these features. Affected components Automations (Degraded performance)
-
resolved Jul 12, 2026, 08:29 PM UTC
Status: Resolved We have resolved the underlying issue and service has been resumed. Affected components Automations (Operational)
Read the full incident report →
- Detected by Pingoru
- Jul 10, 2026, 02:14 PM UTC
- Resolved
- Jul 10, 2026, 02:14 PM UTC
- Duration
- —
Affected: Batch EmailsGeneral APIDashboardSingle EmailSMTPBroadcast Emails
Timeline · 4 updates
-
investigating Jul 10, 2026, 01:21 PM UTC
Status: Investigating We're noticing increased API latency across different endpoints, causing delays in email sending. Affected components Single Email (Degraded performance) Dashboard (Degraded performance) SMTP (Degraded performance) Broadcast Emails (Degraded performance) Batch Emails (Degraded performance) General API (Degraded performance)
-
identified Jul 10, 2026, 01:31 PM UTC
Status: Identified We have identified the issue and are deploying a fix now. The team is monitoring. Latency has recovered, but we're keeping this incident open for the next few minutes to monitor downstream services. Affected components SMTP (Degraded performance) Broadcast Emails (Degraded performance) Batch Emails (Degraded performance) General API (Degraded performance) Single Email (Degraded performance) Dashboard (Degraded performance)
-
monitoring Jul 10, 2026, 01:53 PM UTC
Status: Monitoring The deployment has been completed, and we're still monitoring. Latency has stabilized since 13:38 UTC. Affected components Broadcast Emails (Operational) Batch Emails (Operational) General API (Operational) Single Email (Operational) Dashboard (Operational) SMTP (Operational)
-
resolved Jul 10, 2026, 02:14 PM UTC
Status: Resolved We have resolved the underlying issue and service has been resumed. Affected components Single Email (Operational) Dashboard (Operational) SMTP (Operational) Broadcast Emails (Operational) Batch Emails (Operational) General API (Operational)
Read the full incident report →
