Reown had 32 outages in the last 2 years totaling 227h 15m of downtime — averaging 1.3 incidents per month.
There were 32 Reown outages since May 27, 2024 totaling 227h 15m of downtime. Each is summarised below — incident details, duration, and resolution information.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
One of our upstream providers is experiencing an apparent wide spread outage and returning 500 errors across our services and others. For more information, please see: https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Users unable to login via email or sign messages due to upstream provider (Magic Link) outage. Magic team is currently investigating.
We are continuing to investigate this issue.
Traffic to walletconnect.org and walletconnect.network zones is also impacted due to upstream provider issues at Cloudflare. See: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
We are investigating an issue with Coinbase deposits in payments and Deposit from exchange flows.
This incident has been resolved.
Since August 27, we have observed intermittent spikes in 500 errors affecting api.web3modal.org and explorer-api.walletconnect.org. The underlying issue is related to our database, which is experiencing sudden surges in client connections. Our engineering team is actively investigating and continuing root cause analysis to mitigate the impact. Users may experience intermittent failures when interacting with the Explorer API and Web3Modal API during these periods. We will provide updates as we learn more.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
An upstream incident is causing partial or full outages. Follow https://www.cloudflarestatus.com/
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Relay deployments in sa-east-1 are partially unavailable. The team is currently investigating the issue.
Availability issues subsided. We are continuing to investigate this issue.
This incident has been resolved.
AppKit Social Login is currently Unavailable. We've identified the issue and will provide updates here.
We are continuing to work on a fix for this issue.
This incident is resolved
We are investigating an upstream issue with our database provider. Requests to explorer-api.walletconnect.org are failing, and all wallets aren't showing up on WalletConnect Modal as a result of that.
This incident has been resolved.
Magic Link is experiencing degraded performance on Login and Signing. The Magic team has identified the issue and is working on a fix.
A fix has been implemented by Magic team and we are monitoring the results.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We experienced an hour-long outage on walletguide.walletconnect.network due to requests to an upstream API timing out. The root cause is still under investigation and the application is operational again. Other services are healthy and were not affected by this issue.
We are currently investigating an issue with DNS resolution of the walletconnect.network domain and related subdomains such as airdrop.walletconnect.network.
We are continuing to investigate this issue.
We have escalated the issue to the Cloudflare Registrar team and are exploring avenues to bring affected services back online.
The issue has been identified and we are in contact with relevant parties to resolve the issue as quickly as possible.
A fix has been implemented and we are monitoring the restoration of all walletconnect.network services.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
US East Relay nodes are experiencing a higher than usual influx of traffic that's overloading the system and degrading the experience for some customers.
On November 4 at 3PM UTC, we implemented a semantic versioning (semver) check on the SDK version header on api.web3modal.com. As a result, requests from React Native SDK clients that were not cached received 500 errors. The issue was resolved by November 5 at 8AM, and React Native client requests have resumed normal processing.
Requests to our walletconnect.com and walletconnect.org Explorer APIs are currently impacted by an apparent routing issue in Cloudflare's Hong Kong (HGK) data center.
This incident has been resolved.
The service that serves the data for the wallet listings (api.web3modal.com) has been returning an elevated amount of 500 errors. We introduced a bug when we updated our database schema through a migration. We were able to identify and fix the issue within 15 minutes. All systems are back to normal.
As a response from the incident we had with our SMTP provider (https://status.walletconnect.com/incidents/627p5vl669x0), we decided to use a new provider for the Cloud dashboard. However our new SMTP provider suspended our account because of a false alarm on their anomaly detection system. We've now resolved the issue and emails are being delivered again. We've resent Sign Up confirmation emails to affected users. We apologize for the inconvenience and we'll work on improving the resilience of our systems so that this doesn't happen again.