Reown Outage History

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Reown had 32 outages in the last 2 years totaling 14h 14m of downtime — averaging 1.3 incidents per month.

There were 32 Reown outages since May 27, 2024 totaling 14h 14m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.reown.com

Minor August 27, 2024

Blockchain API - increased request latency

Detected by Pingoru
Aug 27, 2024, 03:58 PM UTC
Resolved
Aug 27, 2024, 06:04 PM UTC
Duration
2h 5m
Affected: Blockchain API
Timeline · 3 updates
  1. investigating Aug 27, 2024, 03:58 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 27, 2024, 05:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 27, 2024, 06:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 6, 2024

Cloud Dashboard - Team Emails

Detected by Pingoru
Aug 06, 2024, 08:05 AM UTC
Resolved
Aug 06, 2024, 01:00 PM UTC
Duration
4h 54m
Affected: Cloud App
Timeline · 4 updates
  1. investigating Aug 06, 2024, 08:05 AM UTC

    We are currently investigating an issue preventing email delivery related to Team member invites on the Cloud Dashboard

  2. identified Aug 06, 2024, 11:42 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 06, 2024, 12:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 06, 2024, 01:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 25, 2024

AppKit Email delivery delays impacted by Postmark incident

Detected by Pingoru
Jul 25, 2024, 05:53 PM UTC
Resolved
Jul 25, 2024, 09:20 PM UTC
Duration
3h 27m
Timeline · 3 updates
  1. investigating Jul 25, 2024, 05:53 PM UTC

    AppKit’s Email feature is currently impacted due to API degradation at Postmark. This may cause emails being sent for AppKit Email logins to be heavily delayed. Please check https://status.postmarkapp.com/ for further details and detailed incident updates.

  2. monitoring Jul 25, 2024, 06:18 PM UTC

    Postmark has implemented a fix and emails seem to be delivered as expected again. We are monitoring until full resolution of the issue.

  3. resolved Jul 25, 2024, 09:20 PM UTC

    The incident has been resolved

Read the full incident report →

Notice July 2, 2024

Cloud dashboard - Sign In With Ethereum

Detected by Pingoru
Jul 02, 2024, 03:05 PM UTC
Resolved
Jul 02, 2024, 06:30 AM UTC
Duration
Timeline · 1 update
  1. resolved Jul 02, 2024, 03:05 PM UTC

    We would like to inform you of an incident that occurred on Tuesday, July 2, which resulted in a temporary disruption of our Cloud SIWE login. During a routine update, an unintended issue caused a 30-minute outage affecting the Sign-In With Ethereum (SIWE) server. This server facilitates wallet-based authentication to access the WalletConnect Cloud dashboard. The issue was promptly identified and resolved by our team, and we have since confirmed that all systems are now stable and functioning normally. We apologize for any inconvenience this may have caused and appreciate your understanding as we continue to enhance our systems to serve you better. Thank you for your continued support and trust in WalletConnect. Sincerely, WalletConnect Team

Read the full incident report →

Major June 17, 2024

AppKit Email delivery impacted by Postmark incident

Detected by Pingoru
Jun 17, 2024, 08:25 PM UTC
Resolved
Jun 17, 2024, 11:34 PM UTC
Duration
3h 8m
Timeline · 4 updates
  1. monitoring Jun 17, 2024, 08:25 PM UTC

    AppKit’s Email feature is currently impacted due to API degradation at Postmark. This may cause emails being sent for AppKit Email logins to not be received or heavily delayed. Please check https://status.postmarkapp.com/ for further details and detailed incident updates.

  2. identified Jun 17, 2024, 08:41 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 17, 2024, 09:11 PM UTC

    Postmark has implemented a fix and emails seem to be delivered as expected again. We are monitoring until full resolution of the issue.

  4. resolved Jun 17, 2024, 11:34 PM UTC

    The issue has been fixed by Postmark and email login works as expected.

Read the full incident report →

Notice June 12, 2024

Unexpected redirects on api.web3modal.com

Detected by Pingoru
Jun 12, 2024, 08:30 AM UTC
Resolved
Jun 12, 2024, 08:30 AM UTC
Duration
Timeline · 1 update
  1. resolved Jun 12, 2024, 09:43 AM UTC

    On June 12, 2024, between 8:30 AM UTC and 9:15 AM UTC, api.web3modal.com experienced an issue causing unexpected redirects for some consumers of the API due to a temporary configuration issue. The issue has been identified and resolved.

Read the full incident report →

Notice May 27, 2024

Elevated 500 errors from Explorer API

Detected by Pingoru
May 27, 2024, 04:20 PM UTC
Resolved
May 27, 2024, 04:58 PM UTC
Duration
38m
Affected: RelayExplorer API
Timeline · 4 updates
  1. identified May 27, 2024, 04:20 PM UTC

    The issue has been identified and we decided to rolled back our last deployment, systems are stabilizing.

  2. monitoring May 27, 2024, 04:49 PM UTC

    A fix has been applied and we are monitoring our systems.

  3. resolved May 27, 2024, 04:58 PM UTC

    The incident has been fully resolved. We are working on a post-mortem and we will post it shortly.

  4. postmortem May 30, 2024, 10:38 AM UTC

    [https://walletconnect.notion.site/Explorer-API-outage-edd0b0a310694bb1a011ddbefb57e797?pvs=25](https://walletconnect.notion.site/Explorer-API-outage-edd0b0a310694bb1a011ddbefb57e797?pvs=25)

Read the full incident report →