Reepay experienced a major incident on September 15, 2025 affecting Nets and Swedbank (Nets) and 1 more component, lasting 1h 51m. The incident has been resolved; the full update timeline is below.
Affected components
NetsSwedbank (Nets)Elavon (Nets)Bambora (Nets)Valitor (Nets)
Update timeline
- investigating Sep 15, 2025, 01:42 PM UTC
Transactions using Nets are currently experiencing problems. We are investigating the issue and have reached out to Nets.
- investigating Sep 15, 2025, 03:19 PM UTC
The problem at Nets affects payments with international cards. Nets have setup a task force to resolve the issue.
- resolved Sep 15, 2025, 03:33 PM UTC
Nets have made a rollback of change deployed earlier today. That has resolved the issue.