RedSky incident
VoIP Positioning Center (VPC) Incident Notice (TT 1020322)
RedSky experienced a notice incident on July 7, 2026 affecting VPC Outages, lasting 16h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 07, 2026, 09:19 PM UTC
This is an Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services for the affected PSAP. Start time: 7/7/2026 9:40 AM Central Time. Estimated time to resolution: Currently unknown. Cause: Currently unknown. Routing/workaround: During this outage, calls are being delivered to the PSAP's 10 digit 24 by 7 emergency line. Affected PSAPs: FCC 5455 Oakwood Public Safety Department, OH.
- resolved Jul 08, 2026, 02:07 PM UTC
This is a Resolved notification. RedSky Technologies is informing you that this incident may have impacted 911 services in Sinch network or systems. VoIP 9-1-1 services are operating normally for the affected PSAP. Start time: 7/7/2026 9:40 AM Central Time. Resolution: Resolved. Affected PSAPs: Oakwood Public Safety Department, OH FCC 5455.