RedSky experienced a minor incident on June 24, 2026 affecting Call Routing and Call Routing and 1 more component, lasting 1h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Call RoutingCall RoutingCall Routing
Update timeline
- investigating Jun 24, 2026, 02:28 PM UTC
The emergency relay center is currently experiencing an a service disruption affecting inbound calls. Status updates will be provided as they become available as their team works to restore service. We will relay updates as they become available. Calls with a location are not effected.
- resolved Jun 24, 2026, 04:10 PM UTC
Services are now fully restored. The emergency relay center is currently reviewing all missed call attempts during the outage and are taking appropriate action to follow up on each call.