RedSky incident

VoIP Positioning Center (VPC) Incident Notice (TT 987160)

Notice Ongoing View vendor source →

RedSky is currently experiencing a notice incident affecting VPC Outages, which began 2h ago. The vendor's full update timeline is below.

Started
May 11, 2026, 03:41 PM UTC
Resolved
Ongoing
Duration
● 1h 55m
Detected by Pingoru
May 11, 2026, 03:41 PM UTC

Affected components

VPC Outages

Update timeline

  1. investigating May 11, 2026, 03:41 PM UTC

    This is an Initial notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services in the affected region. Start time: 05/11/2026 8:00 AM Central Time. Estimated time to resolution: Currently unknown. Cause: Currently unknown. Routing/workaround: During this outage, calls are being delivered to the PSAP's 10 digit 24 by 7 emergency line. Affected PSAPs: PSAP: 1907, Descom - Des Moines County Communications, Des Moines, IA; PSAP: 2031, Woodbury County Communications, Woodbury, IA; PSAP: 1937, Des Moines Police Department, Polk, IA; PSAP: 2028, Westcom, Polk, IA.

  2. investigating May 11, 2026, 05:22 PM UTC

    This is an Update notification. RedSky Technologies is informing you of a potential impact to 911 services in Sinch network or systems. You may be experiencing disruption to VoIP 9-1-1 services in the affected region. Start time: 05/11/2026 8:00 AM Central Time. Estimated time to resolution: Currently unknown. Cause: Currently unknown but was causing extreme PDD and no address delivery. Routing/workaround: During this outage, calls are being delivered to the PSAP's 10 digit 24 by 7 emergency line. Affected PSAPs: PSAP: 1907, Descom - Des Moines County Communications, Des Moines, IA; PSAP: 2031, Woodbury County Communications, Woodbury, IA; PSAP: 1937, Des Moines Police Department, Polk, IA; PSAP: 2028, Westcom, Polk, IA.