RedSky experienced a minor incident on September 4, 2026 affecting Portal Availability, lasting 5d 7h. The incident has been resolved; the full update timeline is below.
Affected components
Portal Availability
Update timeline
- investigating Sep 04, 2026, 03:38 PM UTC
We are currently investigating the error message in the portal for some customers stating the organization is approaching or over the license limit. These should not be showing in the RedSky portal as it is not licensed and we should have this resolved shortly. This error is display only and users and locations are able to be added as normal.
- monitoring Sep 09, 2026, 09:43 PM UTC
We will be implementing a fix tonight for the display issue.
- resolved Sep 09, 2026, 10:49 PM UTC
This has been resolved