Redpanda incident

Unable to Sign Up for Serverless

Minor Resolved View vendor source →

Redpanda experienced a minor incident on February 6, 2026 affecting Redpanda Serverless and Redpanda Cloud Accounts, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2026, 05:52 PM UTC
Resolved
Feb 06, 2026, 05:52 PM UTC
Duration
Detected by Pingoru
Feb 06, 2026, 05:52 PM UTC

Affected components

Redpanda ServerlessRedpanda Cloud Accounts

Update timeline

  1. investigating Feb 05, 2026, 10:52 PM UTC

    Status: Investigating Redpanda is aware of and investigating a problem that may be impacting signing up for our Serverless clusters. Affected components Redpanda Serverless (Degraded performance)

  2. identified Feb 06, 2026, 12:23 AM UTC

    Status: Identified The impacted component has been identified. A fix is being deployed. Affected components Redpanda Cloud Accounts (Partial outage) Redpanda Serverless (Operational)

  3. resolved Feb 06, 2026, 05:52 PM UTC

    Status: Resolved Redpanda is aware of an incident that may have impacted new serverless customers during signup. A fix for this problem has been implemented, and the impact has been resolved. Affected components Redpanda Cloud Accounts (Operational) Redpanda Serverless (Operational)