Redpanda incident
Elevated authorization errors in Redpanda Cloud
Redpanda experienced a minor incident on August 1, 2026 affecting Cloud Control Plane and Redpanda Serverless and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 31, 2026, 09:05 PM UTC
Status: Investigating We are investigating reports of authorization errors affecting Redpanda Cloud. Some users may be unable to authenticate or may see permission errors when accessing clusters or the Cloud UI. Affected components Cloud Control Plane (Degraded performance) Redpanda Cloud Accounts (Degraded performance) Redpanda Serverless (Degraded performance)
- identified Jul 31, 2026, 11:05 PM UTC
Status: Identified Redpanda has identified and is actively mitigating an issue impacting users of our cloud platform. Affected components Cloud Control Plane (Degraded performance) Redpanda Cloud Accounts (Degraded performance) Redpanda Serverless (Degraded performance)
- monitoring Aug 01, 2026, 12:45 AM UTC
Status: Monitoring Redpanda has identified a problem that may be affecting our cloud customers. We have implemented a fix for this problem and are actively monitoring that implementation. Affected components Cloud Control Plane (Operational) Redpanda Cloud Accounts (Operational) Redpanda Serverless (Operational)
- resolved Aug 01, 2026, 02:35 AM UTC
Status: Resolved Redpanda is aware of an incident that may have impacted cloud customers. A fix for this problem has been implemented and the impact is resolved. Affected components Cloud Control Plane (Operational) Redpanda Cloud Accounts (Operational) Redpanda Serverless (Operational)