Redpanda incident

Slack to Zendesk Support sync currently non functional.

Major Ongoing View vendor source →

Redpanda is currently experiencing a major incident, which began 2h ago. The vendor's full update timeline is below.

Started
May 09, 2026, 01:13 AM UTC
Resolved
Ongoing
Duration
● 1h 38m
Detected by Pingoru
May 09, 2026, 01:13 AM UTC

Update timeline

  1. identified May 08, 2026, 02:25 PM UTC

    Status: Identified The Redpanda slack to Zendesk integration is currently down due to ongoing vendor issues. Users should use https://support.redpanda.com/hc/en-us to log new support tickets, view existing ones and respond until this issue is resolved.

  2. identified May 09, 2026, 01:13 AM UTC

    Status: Identified The Slack to Zendesk integration issues has been resolved by the vendor and is now functioning.