Redox incident

~3 minute message processing delay for subset of customers

Minor Resolved View vendor source →

Redox experienced a minor incident on July 7, 2025 affecting Traffic Processing, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2025, 06:26 PM UTC
Resolved
Jul 07, 2025, 07:29 PM UTC
Duration
1h 3m
Detected by Pingoru
Jul 07, 2025, 06:26 PM UTC

Affected components

Traffic Processing

Update timeline

  1. investigating Jul 07, 2025, 06:26 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 07, 2025, 06:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 07, 2025, 07:29 PM UTC

    This incident has been resolved.