Redox incident

Delayed Dashboard message/transmission logs

Minor Ongoing View vendor source →

Redox is currently experiencing a minor incident affecting Logs (view/search), which began 2h ago. The vendor's full update timeline is below.

Started
Jun 22, 2026, 04:02 PM UTC
Resolved
Ongoing
Duration
● 2h 27m
Detected by Pingoru
Jun 22, 2026, 04:02 PM UTC

Affected components

Logs (view/search)

Update timeline

  1. investigating Jun 22, 2026, 04:02 PM UTC

    The RedoxEngine message/transmission logs have fallen behind starting at 10:15 AM Central. Our team is currently investigating the cause and working on a solution. Overall message traffic is unaffected. If you have any additional questions, please notify us at [email protected].

  2. investigating Jun 22, 2026, 04:27 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 22, 2026, 05:59 PM UTC

    We have identified the cause for the log visibility issues and are actively working on a fix. We are seeing the number of messages with delays decrease. We will update the status of this incident when said fix has been deployed.