Redox incident

Visibility is delayed for a small percentage of logs

Minor Resolved View vendor source →

Redox experienced a minor incident on July 10, 2025 affecting Dashboard Tools, lasting 6h 18m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2025, 02:09 PM UTC
Resolved
Jul 10, 2025, 08:28 PM UTC
Duration
6h 18m
Detected by Pingoru
Jul 10, 2025, 02:09 PM UTC

Affected components

Dashboard Tools

Update timeline

  1. identified Jul 10, 2025, 02:09 PM UTC

    Viewing some payload details for a small percent of logs may be delayed. Message processing is not impacted. The issue has been identified and a fix is being implemented.

  2. resolved Jul 10, 2025, 08:28 PM UTC

    We have implemented a fix and log visibility is caught up. This incident has been resolved.