Redox incident

Message Processing delay for small subset of customers

Major Resolved View vendor source →

Redox experienced a major incident on August 11, 2025, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2025, 07:08 PM UTC
Resolved
Aug 11, 2025, 07:20 PM UTC
Duration
12m
Detected by Pingoru
Aug 11, 2025, 07:08 PM UTC

Update timeline

  1. identified Aug 11, 2025, 07:08 PM UTC

    A delay in FHIR.Scheduling data model from HL7 messages have observed to be delayed. A fix is being implemented.

  2. resolved Aug 11, 2025, 07:20 PM UTC

    This incident has been resolved.