Redox incident

Viewing logs in dashboard degraded

Minor Resolved View vendor source →

Redox experienced a minor incident on August 13, 2025 affecting Dashboard Tools, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2025, 01:02 AM UTC
Resolved
Aug 13, 2025, 01:21 AM UTC
Duration
19m
Detected by Pingoru
Aug 13, 2025, 01:02 AM UTC

Affected components

Dashboard Tools

Update timeline

  1. identified Aug 13, 2025, 01:02 AM UTC

    Viewing logs in the dashboard is degraded. The actual processing of logs is unaffected. The issue has been identified and a fix is currently being implemented.

  2. monitoring Aug 13, 2025, 01:18 AM UTC

    A fix has been implemented and we are starting to see logs gaining visibility again in the dashboard. We expect for the issue to be completely resolved within the half hour.

  3. resolved Aug 13, 2025, 01:21 AM UTC

    This incident has been resolved.