Redox experienced a minor incident on September 10, 2025 affecting Traffic Processing, lasting 7m. The incident has been resolved; the full update timeline is below.
Affected components
Traffic Processing
Update timeline
- identified Sep 10, 2025, 01:33 PM UTC
We have identified an issue that is creating increased latency in message processing for some customers. We are currently working on implementing a fix.
- resolved Sep 10, 2025, 01:41 PM UTC
We have implemented a fix and latency has returned to normal. This incident has been resolved.