Redox incident

Flat File SFTP Not Processing

Notice Resolved View vendor source →

Redox experienced a notice incident on September 30, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2025, 04:33 PM UTC
Resolved
Sep 30, 2025, 12:30 AM UTC
Duration
—
Detected by Pingoru
Sep 30, 2025, 04:33 PM UTC

Update timeline

  1. resolved Sep 30, 2025, 04:33 PM UTC

    Redox was made aware of an incident in which Flat File SFTP messages were succeeding but not processing correctly. A fix has already been implemented and all traffic is now up to date and processed. If you have any additional questions please reach out to [email protected]