Recurly incident

[Recurly Commerce] Recurly Commerce elevated response times and error rates

Minor Resolved View vendor source →

Recurly experienced a minor incident on July 9, 2026 affecting Commerce API, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2026, 03:33 PM UTC
Resolved
Jul 09, 2026, 03:33 PM UTC
Duration
—
Detected by Pingoru
Jul 09, 2026, 03:33 PM UTC

Affected components

Commerce API

Update timeline

  1. investigating Jul 09, 2026, 02:41 PM UTC

    Status: Investigating We are investigating elevated response times and error rates with Recurly Commerce Affected components Commerce API (Degraded performance)

  2. monitoring Jul 09, 2026, 03:18 PM UTC

    Status: Monitoring A fix has been implemented and we are monitoring the results. Affected components Commerce API (Degraded performance)

  3. resolved Jul 09, 2026, 03:33 PM UTC

    Status: Resolved All systems operational. Affected components Commerce API (Operational)