Recurly incident

[Recurly Subscription Management ] Snowflake on AWS and Azure shares may be unavailable.

Major Ongoing View vendor source →

Recurly is currently experiencing a major incident affecting Reporting & Analytics, which began 2h ago. The vendor's full update timeline is below.

Started
Oct 15, 2026, 04:34 AM UTC
Resolved
Ongoing
Duration
● 2h 25m
Detected by Pingoru
Oct 15, 2026, 04:34 AM UTC

Affected components

Reporting & Analytics

Update timeline

  1. identified Oct 15, 2026, 04:34 AM UTC

    Status: Identified We are aware that some Snowflake data shares on AWS and Azure are in an inconsistent state, with permissions affected following a recent release. We are actively investigating the scope of the issue. Merchants whose shares are affected may be unable to access or query them until permissions are restored. If you are affected, please contact Support for guidance. Affected components Reporting & Analytics (Partial outage)