Recharge incident

Platform Service Disruption

Critical Resolved View vendor source →

Recharge experienced a critical incident on June 12, 2025 affecting Recharge Analytics, lasting 2h 10m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 06:29 PM UTC
Resolved
Jun 12, 2025, 08:39 PM UTC
Duration
2h 10m
Detected by Pingoru
Jun 12, 2025, 06:29 PM UTC

Affected components

Recharge Analytics

Update timeline

  1. investigating Jun 12, 2025, 06:29 PM UTC

    We are currently experiencing issues related to an ongoing Google Cloud outage. At this time merchant analytics dashboards are unavailable, however we are continuing to investigate the scope of impact.

  2. monitoring Jun 12, 2025, 07:31 PM UTC

    At this time, all Recharge services have returned to normal. We are continuing to monitor the ongoing Google Cloud service disruption to ensure no further impact.

  3. resolved Jun 12, 2025, 08:39 PM UTC

    All Recharge services are operational. We are continuing to monitor ongoing third-party service provider issues.