Recharge incident

API and admin services down

Critical Resolved View vendor source →

Recharge experienced a critical incident on June 24, 2025 affecting Recharge API and Recharge Checkout and 1 more component, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2025, 12:47 AM UTC
Resolved
Jun 24, 2025, 02:14 AM UTC
Duration
1h 26m
Detected by Pingoru
Jun 24, 2025, 12:47 AM UTC

Affected components

Recharge APIRecharge CheckoutRecharge Merchant Portal

Update timeline

  1. investigating Jun 24, 2025, 12:47 AM UTC

    We are observing issues with Recharge API and admin services down. Our Engineers are currently investigating.

  2. identified Jun 24, 2025, 12:59 AM UTC

    We have identified the issue and a fix is being implemented. We are seeing some recovery and will continue monitoring.

  3. monitoring Jun 24, 2025, 01:53 AM UTC

    A fix has been implemented and we are seeing recovery. We will continue monitoring results.

  4. resolved Jun 24, 2025, 02:14 AM UTC

    The Recharge API and all admin services have recovered. This incident has been resolved.