Recharge experienced a notice incident on January 24, 2025, lasting 3h 29m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jan 24, 2025, 09:17 PM UTC
We are currently investigating reports of increased errors with the Klaviyo integration.
- monitoring Jan 24, 2025, 11:02 PM UTC
A fix has been implemented and we are monitoring the results. At this time, while 409 errors may still occur, they are self-healing and should resolve themselves with no additional action needed. There has been no change in the increase of 409 errors overall. However, Klaviyo began sending notifications regarding these errors today in order to improve transparency which brought further attention to the errors.
- resolved Jan 25, 2025, 12:47 AM UTC
This incident has been resolved.