Recharge incident

Merchant Analytics Data Delayed

Minor Resolved View vendor source →

Recharge experienced a minor incident on March 16, 2025 affecting Recharge Analytics, lasting 3h 52m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2025, 02:56 PM UTC
Resolved
Mar 16, 2025, 06:49 PM UTC
Duration
3h 52m
Detected by Pingoru
Mar 16, 2025, 02:56 PM UTC

Affected components

Recharge Analytics

Update timeline

  1. identified Mar 16, 2025, 02:56 PM UTC

    We have identified an issue with new data being presented in Merchant Analytics from March 14th onward. We are working on releasing a fix.

  2. monitoring Mar 16, 2025, 06:23 PM UTC

    A fix has been implemented and we are monitoring results.

  3. resolved Mar 16, 2025, 06:49 PM UTC

    This incident has been resolved. All data is populating as expected.