Recharge experienced a notice incident on April 2, 2025 affecting Shopify Admin and Shopify API & Mobile and 1 more component, lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Shopify AdminShopify API & MobileShopify StorefrontShopify Third party services
Update timeline
- investigating Apr 02, 2025, 03:26 AM UTC
We are observing issues with accessing several Shopify services. We have reached out to Shopify and they are currently investigating.
- identified Apr 02, 2025, 03:37 AM UTC
We observed issues related to accessing Shopify services. For updates on the issue, please see Shopify's status page - https://www.shopifystatus.com/ Our team is investigating and monitoring impact.
- resolved Apr 02, 2025, 04:40 AM UTC
Shopify has reported that this issue has been resolved (https://www.shopifystatus.com). We’ve reviewed all impact and corrected any unexpected outcomes as a result of the Shopify incident.