RealVNC Outage History

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RealVNC had 5 outages in the last 2 years totaling 56h 46m of downtime — averaging 0.2 incidents per month.

There were 5 RealVNC outages since June 2, 2025 totaling 56h 46m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://realvnc.statuspage.io

Minor May 28, 2026

Some logins via the RealVNC Connect Portal may fail

Detected by Pingoru
May 28, 2026, 09:55 AM UTC
Resolved
May 28, 2026, 03:21 PM UTC
Duration
5h 26m
Affected: Account authenticationPortal
Timeline · 4 updates
  1. investigating May 28, 2026, 09:55 AM UTC

    We are currently investigating an issue where some users are unable to login to the RealVNC Connect Portal.

  2. identified May 28, 2026, 09:55 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 28, 2026, 10:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 28, 2026, 03:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 18, 2025

Incident with Cloudflare

Detected by Pingoru
Nov 18, 2025, 12:04 PM UTC
Resolved
Nov 19, 2025, 08:19 AM UTC
Duration
20h 14m
Affected: Website (www.realvnc.com)PortalPortalDownloads
Timeline · 6 updates
  1. investigating Nov 18, 2025, 12:04 PM UTC

    One of our 3rd party providers (Cloudflare) is currently experiencing a network incident which has affected access to the RealVNC website and RealVNC Connect management portals. We will provide more details as information becomes available.

  2. investigating Nov 18, 2025, 12:04 PM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 18, 2025, 12:08 PM UTC

    We are continuing to investigate this issue.

  4. identified Nov 18, 2025, 02:11 PM UTC

    Cloudflare have identified the issue and are fixing the affected components.

  5. monitoring Nov 18, 2025, 02:51 PM UTC

    Cloudflare have implemented a fix and the incident appears to be resolved. We are continuing to monitor.

  6. resolved Nov 19, 2025, 08:19 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 21, 2025

Issue identified with the RealVNC Connect Connectivity and Team Management services

Detected by Pingoru
Oct 21, 2025, 03:31 PM UTC
Resolved
Oct 21, 2025, 04:19 PM UTC
Duration
47m
Affected: Connectivity ServiceTeam Management Service
Timeline · 4 updates
  1. identified Oct 21, 2025, 03:31 PM UTC

    We have identified the issue and are working on a fix

  2. identified Oct 21, 2025, 03:38 PM UTC

    A fix has been deployed and services are normalising

  3. monitoring Oct 21, 2025, 04:03 PM UTC

    We are monitoring the impacted services

  4. resolved Oct 21, 2025, 04:19 PM UTC

    The impacted services are fully operational.

Read the full incident report →

Critical July 2, 2025

RealVNC Portal inaccessible

Detected by Pingoru
Jul 02, 2025, 11:21 AM UTC
Resolved
Jul 02, 2025, 04:26 PM UTC
Duration
5h 5m
Affected: PortalPortalOn-Demand Assist - Downloads WebsiteAPI Access Service
Timeline · 5 updates
  1. investigating Jul 02, 2025, 11:21 AM UTC

    The RealVNC Connect portal website is currently unavailable. We are investigating the issue.

  2. investigating Jul 02, 2025, 11:23 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 02, 2025, 11:24 AM UTC

    We are continuing to investigate this issue.

  4. monitoring Jul 02, 2025, 03:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 02, 2025, 04:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 2, 2025

Devices missing from RealVNC Connect teams

Detected by Pingoru
Jun 02, 2025, 09:07 AM UTC
Resolved
Jun 03, 2025, 10:20 AM UTC
Duration
1d 1h
Affected: Team Management Service
Timeline · 5 updates
  1. investigating Jun 02, 2025, 09:07 AM UTC

    Users may experience devices missing from their RealVNC Connect team. We are investigating this issue and are working on a resolution as a matter of priority.

  2. identified Jun 02, 2025, 10:17 AM UTC

    The issue has been identified and we are working on a resolution. We apologise sincerely for any inconvenience cause.

  3. identified Jun 02, 2025, 01:37 PM UTC

    We are restoring data for the teams affected by this issue.

  4. monitoring Jun 02, 2025, 06:02 PM UTC

    We have restored data for teams affected by this issue and are monitoring. Please contact support if you experience further issues with your RealVNC Connect team.

  5. resolved Jun 03, 2025, 10:20 AM UTC

    This incident has been resolved. If you don't see all devices in your team, you may need to sign out and sign back in to RealVNC Viewer. We apologise sincerely for any inconvenience caused.

Read the full incident report →