Realm had 12 outages in the last 2 years totaling 49h 30m of downtime — averaging 0.5 incidents per month.
There were 12 Realm outages since July 19, 2024 totaling 49h 30m of downtime. Each is summarised below — incident details, duration, and resolution information.
Check Scanning is currently experiencing issues, our team is working to get it back up and running as soon as possible
We have identified the issue and continue to work towards a resolution.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
We are continuing to monitor for any further issues.
This incident has been resolved.
Some sites may be experiencing slowness and time outs in Realm, our team is working to address this as soon as possible.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
We are still monitoring Realm closely to make sure it is operating exceptionally.
Online giving is down due to a Cloudflare service disruption. We're monitoring closely and expect service to resume once the issue is resolved.
Online giving is down due to a Cloudflare service disruption. We're monitoring closely and expect service to resume once the issue is resolved.
This incident has been resolved.
We are currently experiencing an issue with our phone provider that is preventing calls from reaching our Support Team. Our provider is aware of the issue and working to resolve it as quickly as possible. In the meantime, please reach out to us through our Support Portal, or by email or live chat support for assistance.
This incident has been resolved.
One of our third-party vendors is currently experiencing issues, which may result in intermittent problems with the Connect side of Realm. This affects the mobile app chat feature. We are monitoring the situation and will notify you as soon as services are fully restored.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing issues accessing Giving.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
Online transactions have timed out due to Vanco outage. It is related to the Azure nation wide outage happening.
We are continuing to work on a fix for this issue.
Online transactions have timed out due to Vanco outage. It is related to the Azure nation wide outage happening.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.