Realm incident

Slowness

Minor Resolved View vendor source →

Realm experienced a minor incident on January 12, 2026 affecting Realm and Realm Accounting, lasting 15h 37m. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2026, 09:44 PM UTC
Resolved
Jan 13, 2026, 01:22 PM UTC
Duration
15h 37m
Detected by Pingoru
Jan 12, 2026, 09:44 PM UTC

Affected components

RealmRealm Accounting

Update timeline

  1. investigating Jan 12, 2026, 09:44 PM UTC

    Some sites may be experiencing slowness and time outs in Realm, our team is working to address this as soon as possible.

  2. investigating Jan 12, 2026, 09:44 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 13, 2026, 01:00 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 13, 2026, 01:22 PM UTC

    We are still monitoring Realm closely to make sure it is operating exceptionally.