Realm incident

We are currently experiencing an issue with our phone provider

Notice Resolved View vendor source →

Realm experienced a notice incident on October 20, 2025 affecting Realm and Realm Accounting, lasting 6h 57m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 03:34 PM UTC
Resolved
Oct 20, 2025, 10:31 PM UTC
Duration
6h 57m
Detected by Pingoru
Oct 20, 2025, 03:34 PM UTC

Affected components

RealmRealm Accounting

Update timeline

  1. investigating Oct 20, 2025, 03:34 PM UTC

    We are currently experiencing an issue with our phone provider that is preventing calls from reaching our Support Team. Our provider is aware of the issue and working to resolve it as quickly as possible. In the meantime, please reach out to us through our Support Portal, or by email or live chat support for assistance.

  2. resolved Oct 20, 2025, 10:31 PM UTC

    This incident has been resolved.