Refactored Hubs Down
Affected: ReadMe HubsReadMe Knowledge BaseAdmin Dashboard
Readme Outage History
Readme degraded View live status →Readme had 45 outages in the last 2 years totaling 163h 24m of downtime — averaging 1.8 incidents per month.
There were 45 Readme outages since November 15, 2024 totaling 163h 24m of downtime. Each is summarised below — incident details, duration, and resolution information.
ReadMe Refactored Outage
Affected: ReadMe HubsReadMe Knowledge BaseAdmin Dashboard
Timeline · 10 updates
Slow performance across customer hubs
Affected: ReadMe HubsAdmin Dashboard
Timeline · 3 updates
- investigating May 26, 2026, 05:41 PM UTC
We are experiencing slow performance across customer hubs
- monitoring May 26, 2026, 05:49 PM UTC
We have identified and quickly fixed the issue and are currently investigating a more thorough fix
- resolved May 27, 2026, 03:54 AM UTC
This incident has been resolved.
Degraded performance across Admin Hubs
Affected: ReadMe HubsReadMe Knowledge BaseAdmin Dashboard
Timeline · 3 updates
- investigating May 26, 2026, 01:39 PM UTC
We are currently investigating this issue.
- monitoring May 26, 2026, 02:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 26, 2026, 03:37 PM UTC
This incident has been resolved.
Issues Creating New Changelogs
Affected: Admin Dashboard
Timeline · 4 updates
- investigating May 07, 2026, 11:43 PM UTC
We are currently investigating an issue creating changelogs
- identified May 08, 2026, 12:40 AM UTC
We have identified the issue preventing the changelog creation page from rendering correctly, and we are working on a fix
- monitoring May 08, 2026, 03:02 AM UTC
We have deployed the fix and are monitoring the results
- resolved May 08, 2026, 03:18 AM UTC
This incident has been resolved.
Creating branches is resulting in 500 errors
Affected: ReadMe Hubs
Timeline · 3 updates
- investigating Apr 28, 2026, 06:38 PM UTC
We are currently investigating an issue where customers are unable to create branches
- identified Apr 28, 2026, 07:02 PM UTC
We have identified the issue and are currently looking into a fix
- resolved Apr 28, 2026, 07:31 PM UTC
Branches and versions can now be created successfully
ReadMe Service Disruption
Affected: ReadMe HubsReadMe Knowledge BaseAdmin DashboardDeveloper MetricsOwlbot AIReadMe Micro
Timeline · 1 update
- investigating Apr 24, 2026, 12:20 PM UTC
We are currently investigating an issue affecting ReadMe. Some users may experience degraded performance or intermittent errors. Our team is actively looking into this.
Service disruption
Affected: ReadMe HubsReadMe Knowledge Base
Timeline · 4 updates
- investigating Apr 24, 2026, 12:17 PM UTC
We are currently investigating this issue.
- investigating Apr 24, 2026, 12:29 PM UTC
We are continuing to investigate this issue.
- monitoring Apr 24, 2026, 01:42 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 24, 2026, 03:11 PM UTC
This incident has been resolved.
Admin downtime
Affected: ReadMe HubsAdmin Dashboard
Timeline · 6 updates
- investigating Apr 22, 2026, 02:35 PM UTC
We are currently investigating this issue.
- identified Apr 22, 2026, 02:40 PM UTC
The issue has been identified as a third-party provider. A fix is being implemented.
- monitoring Apr 22, 2026, 02:53 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 22, 2026, 02:56 PM UTC
Admin dashboard is recovering and we are continuing to monitor for further issues.
- monitoring Apr 22, 2026, 02:59 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 22, 2026, 04:36 PM UTC
Issues with admin requests have been resolved.
Slow performance, increased 500 errors upon page load
Affected: ReadMe HubsReadMe Knowledge BaseAdmin Dashboard
Timeline · 3 updates
- investigating Apr 22, 2026, 02:59 AM UTC
We are currently investigating performance issues across the platform.
- identified Apr 22, 2026, 03:08 AM UTC
We've discovered the issue and have implemented a quick fix
- resolved Apr 22, 2026, 03:43 AM UTC
Fix has been implemented and performance has stabilized.
Increased Admin Response Times
Affected: Admin Dashboard
Timeline · 3 updates
- identified Apr 20, 2026, 08:05 PM UTC
The admin interface is experiencing slower than expected response times.
- monitoring Apr 20, 2026, 09:16 PM UTC
Performance has returned to normal, and we are continuing to monitor.
- resolved Apr 20, 2026, 09:20 PM UTC
This incident has been resolved.
Slow performance / 500 error pages
Affected: ReadMe Hubs
Timeline · 3 updates
- investigating Apr 16, 2026, 04:07 PM UTC
We are getting reports of slow performance and 500 errors when loading pages
- monitoring Apr 16, 2026, 04:57 PM UTC
We've stabilized our platform and our response times have improved. We are currently monitoring the situation.
- resolved Apr 16, 2026, 07:25 PM UTC
Performance has stabilized and we are no longer returning errors upon loading pages.
Slow page performance
Affected: ReadMe Hubs
Timeline · 3 updates
- investigating Apr 15, 2026, 05:18 PM UTC
We are currently investigating slow loading pages across our platform
- identified Apr 15, 2026, 05:39 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 15, 2026, 11:34 PM UTC
This incident has been resolved.
Discussion posts throwing 500 errors
Affected: ReadMe Hubs
Timeline · 2 updates
- investigating Apr 08, 2026, 06:11 PM UTC
We are currently investigating the issue. Discussion posts can be edited, but navigating them may result in a 500 error.
- resolved Apr 08, 2026, 09:47 PM UTC
This incident has been resolved.
Readme high response times.
Affected: ReadMe Hubs
Timeline · 5 updates
- investigating Mar 31, 2026, 09:32 PM UTC
We are currently investigating this issue.
- investigating Mar 31, 2026, 09:41 PM UTC
We are continuing to investigate this issue.
- investigating Mar 31, 2026, 09:53 PM UTC
We are continuing to investigate this issue.
- investigating Mar 31, 2026, 09:54 PM UTC
We are continuing to investigate this issue.
- resolved Mar 31, 2026, 09:56 PM UTC
This incident has been resolved.
Issues with saving MDX
Affected: ReadMe Hubs
Timeline · 3 updates
- investigating Mar 30, 2026, 02:53 PM UTC
We're currently seeing intermittent errors with saving pages.
- identified Mar 30, 2026, 02:56 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 30, 2026, 02:59 PM UTC
You should be able to save again!
ReadMe Hub Down
Affected: ReadMe Hubs
Timeline · 5 updates
- investigating Dec 20, 2025, 01:40 AM UTC
We are currently investigating this issue.
- investigating Dec 20, 2025, 01:41 AM UTC
We are continuing to investigate this issue.
- monitoring Dec 20, 2025, 02:07 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Dec 20, 2025, 02:31 AM UTC
We are continuing to monitor for any further issues.
- resolved Dec 20, 2025, 03:03 AM UTC
This incident has been resolved.
Dash and Hub Outage
Affected: ReadMe HubsReadMe Knowledge BaseAdmin DashboardCloudflare CDN/Cache
Timeline · 2 updates
- monitoring Dec 05, 2025, 09:27 AM UTC
Our CDN provider (Cloudflare) had an outage causing disruption across all dash and hubs. We're monitoring now but things seem to have started to come back online.
- resolved Dec 05, 2025, 10:10 AM UTC
This has now been resolved upstream.
Cloudflare outage
Affected: ReadMe HubsReadMe Knowledge BaseAdmin DashboardCloudflare CDN/CacheDeveloper MetricsOwlbot AIReadMe Micro
Timeline · 2 updates
- monitoring Nov 18, 2025, 01:27 PM UTC
Cloudflare is experiencing an outage and we are monitoring the effects on ReadMe https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
- resolved Nov 18, 2025, 03:09 PM UTC
This incident has been resolved.
Creating a branch returns a 500 error
Affected: Admin Dashboard
Timeline · 2 updates
- investigating Oct 30, 2025, 03:24 PM UTC
Attempting to create a branch in ReadMe returns a 500.
- resolved Oct 30, 2025, 03:55 PM UTC
This incident has been resolved.
ReadMe docs producing 404 errors after reordering and branch merge
Affected: ReadMe HubsAdmin Dashboard
Timeline · 7 updates
- investigating Sep 19, 2025, 04:31 PM UTC
We are currently investigating this issue.
- investigating Sep 19, 2025, 05:21 PM UTC
We are continuing to investigate this issue.
- identified Sep 19, 2025, 06:21 PM UTC
The issue has been identified and we are currently working on a fix.
- identified Sep 19, 2025, 08:29 PM UTC
The team has developed a fix and are verifying and deploying it
- monitoring Sep 19, 2025, 10:31 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 20, 2025, 12:15 AM UTC
We are continuing to monitor for any further issues.
- resolved Sep 20, 2025, 12:15 AM UTC
This incident has been resolved.
ReadMe editor is unresponsive / blank
Affected: Admin Dashboard
Timeline · 3 updates
- investigating Sep 18, 2025, 05:14 PM UTC
We are currently investigating an issue where the dashboard editor is not loading
- monitoring Sep 18, 2025, 06:13 PM UTC
We've implemented a fix and we're monitoring to see if the editor remains functional
- resolved Sep 18, 2025, 09:13 PM UTC
The editor is now functioning as expected.
Owlbot AI service outage
Affected: Owlbot AI
Timeline · 2 updates
- investigating Sep 16, 2025, 01:31 PM UTC
We are currently investigating this issue.
- resolved Sep 16, 2025, 01:47 PM UTC
This incident has been resolved.
E-mail notifications are not being sent
Affected: ReadMe Hubs
Timeline · 2 updates
- investigating Sep 08, 2025, 05:04 PM UTC
We are currently checking with our provider to see why e-mail notifications on our platform are not being sent
- resolved Sep 08, 2025, 08:31 PM UTC
Notifications and e-mails are now being delivered
Guides sections are missing contents
Affected: ReadMe Hubs
Timeline · 2 updates
- investigating Jul 18, 2025, 09:15 AM UTC
We have discovered than some customer's guides sections are missing contents - we are investigating the root cause of this now, as well as fixing affected projects on an individual basis. Please email [email protected] if you are affected.
- resolved Jul 18, 2025, 10:15 AM UTC
We have solved the underlying issue now and all sites should be functioning as expected. This outage was due to a misconfigured caching server which has now been fixed. Most sites stayed up throughout, it was only sites that were updated in the past couple of hours that were affected. Contact us should you have any further questions.