Readme incident

Guides sections are missing contents

Major Resolved View vendor source →

Readme experienced a major incident on July 18, 2025 affecting ReadMe Hubs, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2025, 09:15 AM UTC
Resolved
Jul 18, 2025, 10:15 AM UTC
Duration
59m
Detected by Pingoru
Jul 18, 2025, 09:15 AM UTC

Affected components

ReadMe Hubs

Update timeline

  1. investigating Jul 18, 2025, 09:15 AM UTC

    We have discovered than some customer's guides sections are missing contents - we are investigating the root cause of this now, as well as fixing affected projects on an individual basis. Please email [email protected] if you are affected.

  2. resolved Jul 18, 2025, 10:15 AM UTC

    We have solved the underlying issue now and all sites should be functioning as expected. This outage was due to a misconfigured caching server which has now been fixed. Most sites stayed up throughout, it was only sites that were updated in the past couple of hours that were affected. Contact us should you have any further questions.