Readme Outage History
Readme is up right nowPingoru has recorded 53 incidents for Readme: 29 in the last 12 months and 5 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 9 | 21 of 720 (3%) |
| May 2026 | 7 | 117 of 744 (16%) |
| June 2026 | 1 | 21 of 720 (3%) |
| July 2026 | 1 | 1 of 744 (0%) |
| August 2026 | 1 | 2 of 744 (0%) |
| September 2026 | 2 | 3 of 720 (0%) |
| October 2026 | 2 | 1 of 585 (0%) |
Incidents, newest first
Major November 18, 2025 Cloudflare outage 1h 41m ReadMe Hubs, ReadMe Knowledge Base, Admin Dashboard, Cloudflare CDN/Cache and 3 more
Started Nov 18, 2025, 01:27 PM UTC· resolved Nov 18, 2025, 03:09 PM UTC
- monitoring Nov 18, 2025, 01:27 PM UTC
Cloudflare is experiencing an outage and we are monitoring the effects on ReadMe https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
- resolved Nov 18, 2025, 03:09 PM UTC
This incident has been resolved.
Notice October 30, 2025 Creating a branch returns a 500 error 31m Admin Dashboard
Started Oct 30, 2025, 03:24 PM UTC· resolved Oct 30, 2025, 03:55 PM UTC
- investigating Oct 30, 2025, 03:24 PM UTC
Attempting to create a branch in ReadMe returns a 500.
- resolved Oct 30, 2025, 03:55 PM UTC
This incident has been resolved.
Minor September 19, 2025 ReadMe docs producing 404 errors after reordering and branch merge 7h 44m ReadMe Hubs, Admin Dashboard
Started Sep 19, 2025, 04:31 PM UTC· resolved Sep 20, 2025, 12:15 AM UTC
- investigating Sep 19, 2025, 04:31 PM UTC
We are currently investigating this issue.
- investigating Sep 19, 2025, 05:21 PM UTC
We are continuing to investigate this issue.
- identified Sep 19, 2025, 06:21 PM UTC
The issue has been identified and we are currently working on a fix.
- identified Sep 19, 2025, 08:29 PM UTC
The team has developed a fix and are verifying and deploying it
- monitoring Sep 19, 2025, 10:31 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 20, 2025, 12:15 AM UTC
We are continuing to monitor for any further issues.
- resolved Sep 20, 2025, 12:15 AM UTC
This incident has been resolved.
Major September 18, 2025 ReadMe editor is unresponsive / blank 3h 59m Admin Dashboard
Started Sep 18, 2025, 05:14 PM UTC· resolved Sep 18, 2025, 09:13 PM UTC
- investigating Sep 18, 2025, 05:14 PM UTC
We are currently investigating an issue where the dashboard editor is not loading
- monitoring Sep 18, 2025, 06:13 PM UTC
We've implemented a fix and we're monitoring to see if the editor remains functional
- resolved Sep 18, 2025, 09:13 PM UTC
The editor is now functioning as expected.
Minor September 16, 2025 Owlbot AI service outage 15m Owlbot AI
Started Sep 16, 2025, 01:31 PM UTC· resolved Sep 16, 2025, 01:47 PM UTC
- investigating Sep 16, 2025, 01:31 PM UTC
We are currently investigating this issue.
- resolved Sep 16, 2025, 01:47 PM UTC
This incident has been resolved.
Minor September 8, 2025 E-mail notifications are not being sent 3h 27m ReadMe Hubs
Started Sep 08, 2025, 05:04 PM UTC· resolved Sep 08, 2025, 08:31 PM UTC
- investigating Sep 08, 2025, 05:04 PM UTC
We are currently checking with our provider to see why e-mail notifications on our platform are not being sent
- resolved Sep 08, 2025, 08:31 PM UTC
Notifications and e-mails are now being delivered
Major July 18, 2025 Guides sections are missing contents 59m ReadMe Hubs
Started Jul 18, 2025, 09:15 AM UTC· resolved Jul 18, 2025, 10:15 AM UTC
- investigating Jul 18, 2025, 09:15 AM UTC
We have discovered than some customer's guides sections are missing contents - we are investigating the root cause of this now, as well as fixing affected projects on an individual basis. Please email [email protected] if you are affected.
- resolved Jul 18, 2025, 10:15 AM UTC
We have solved the underlying issue now and all sites should be functioning as expected. This outage was due to a misconfigured caching server which has now been fixed. Most sites stayed up throughout, it was only sites that were updated in the past couple of hours that were affected. Contact us should you have any further questions.
Minor June 25, 2025 Broken styling seen in legacy page callouts 6h 13m ReadMe Hubs
Started Jun 25, 2025, 09:40 PM UTC· resolved Jun 26, 2025, 03:53 AM UTC
- identified Jun 25, 2025, 09:40 PM UTC
The issue has been identified and we're working on a fix
- identified Jun 26, 2025, 03:53 AM UTC
Styling fix has been released and production pages should be back to normal.
- resolved Jun 26, 2025, 03:53 AM UTC
This incident has been resolved.
Major June 24, 2025 Intermittent hub sites going down 13h 4m ReadMe Hubs
Started Jun 24, 2025, 10:27 AM UTC· resolved Jun 24, 2025, 11:32 PM UTC
- investigating Jun 24, 2025, 10:27 AM UTC
We are currently investigating downtime across some hubs. This appears to be the same issue as yesterday, we are actively working on resolving.
- monitoring Jun 24, 2025, 12:26 PM UTC
A temporary fix has been applied to our cache infrastructure. We will be applying more permanent fixes in the background while we monitor the situation.
- identified Jun 24, 2025, 01:44 PM UTC
ReadMe Refactored projects are currently down and returning errors; our team is actively working on a solution.
- identified Jun 24, 2025, 02:05 PM UTC
ReadMe Refactored projects are back up as cache is refreshed. We are aware of the cause and are implementing a permanent fix.
- monitoring Jun 24, 2025, 03:55 PM UTC
We have deployed changes to our infrastructure and performance is holding steady. Our engineers will continue to monitor systems to guarantee overall stability.
- resolved Jun 24, 2025, 11:32 PM UTC
We've validated our infrastructure changes and are marking the incident as resolved.
Notice June 24, 2025 ReadMe Incident - Hubs Impacted 3h 24m ReadMe Hubs
Started Jun 24, 2025, 05:12 AM UTC· resolved Jun 24, 2025, 08:36 AM UTC
- investigating Jun 24, 2025, 05:12 AM UTC
We are currently investigating this issue.
- investigating Jun 24, 2025, 05:12 AM UTC
This issue is only impacting Refactored projects. We are continuing to investigate.
- monitoring Jun 24, 2025, 06:03 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 24, 2025, 08:36 AM UTC
This incident has been resolved.
Critical June 23, 2025 ReadMe hubs are down 3h 35m ReadMe Hubs
Started Jun 23, 2025, 06:44 PM UTC· resolved Jun 23, 2025, 10:19 PM UTC
- investigating Jun 23, 2025, 06:44 PM UTC
We are currently investigating an issue where ReadMe Refactored pages are not loading
- investigating Jun 23, 2025, 06:46 PM UTC
This is currently only affecting users on our Refactored product
- investigating Jun 23, 2025, 07:01 PM UTC
Projects should once again be accessible, though we are currently monitoring
- resolved Jun 23, 2025, 10:19 PM UTC
Refactored projects should be fully functional
Critical June 23, 2025 We are investigating widespread downtime across all hubs 2h 19m ReadMe Hubs
Started Jun 23, 2025, 01:29 PM UTC· resolved Jun 23, 2025, 03:48 PM UTC
- investigating Jun 23, 2025, 01:29 PM UTC
We are currently investigating and will update as/when we know more.
- investigating Jun 23, 2025, 02:16 PM UTC
We have identified a likely cause and are working on remediating.
- monitoring Jun 23, 2025, 02:16 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 23, 2025, 02:19 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jun 23, 2025, 03:37 PM UTC
We've identified the root cause of the issue: a cold cache, which temporarily prevented some pages from loading. The cache is regenerating, and things are coming back to normal.
- resolved Jun 23, 2025, 03:48 PM UTC
This incident has been resolved.
Notice June 12, 2025 Widespread service provider outage 2h 3m ReadMe Hubs, ReadMe Knowledge Base, Admin Dashboard, Cloudflare CDN/Cache and 4 more
Started Jun 12, 2025, 07:25 PM UTC· resolved Jun 12, 2025, 09:29 PM UTC
- monitoring Jun 12, 2025, 07:25 PM UTC
While ReadMe services have not been affected, our team is monitoring the status of widespread outages with Cloudflare and GCS.
- resolved Jun 12, 2025, 09:29 PM UTC
ReadMe services were not affected by the incidents at Cloudflare and Google Cloud, which are now reporting as fully operational.
Critical May 30, 2025 ReadMe Hubs and Dashboard are down 56m ReadMe Hubs, ReadMe Knowledge Base, Admin Dashboard
Started May 30, 2025, 12:02 AM UTC· resolved May 30, 2025, 12:58 AM UTC
- investigating May 30, 2025, 12:02 AM UTC
We are currently investigating.
- investigating May 30, 2025, 12:02 AM UTC
We are continuing to investigate this issue.
- monitoring May 30, 2025, 12:16 AM UTC
We're back up and continuing to monitor.
- resolved May 30, 2025, 12:58 AM UTC
There was an issue with one of our upstream providers. Service is remaining stable and we’re investigating the root cause with our provider.
Minor May 19, 2025 Slightly elevated error rates 4h 8m ReadMe Hubs
Started May 19, 2025, 05:35 PM UTC· resolved May 19, 2025, 09:43 PM UTC
- investigating May 19, 2025, 05:35 PM UTC
We are currently investigating this issue.
- investigating May 19, 2025, 05:35 PM UTC
We are continuing to investigate this issue.
- identified May 19, 2025, 06:49 PM UTC
The issue has been identified and a fix is being implemented.
- resolved May 19, 2025, 09:43 PM UTC
We have eliminated the slightly elevated error rates.
Minor May 19, 2025 Search results not showing up in "All" tab on hubs 2h 25m ReadMe Hubs
Started May 19, 2025, 09:57 AM UTC· resolved May 19, 2025, 12:23 PM UTC
- investigating May 19, 2025, 09:57 AM UTC
There is a currently ongoing issue where the "All" tab when searching for search results is coming up empty. Searching specifically inside of each section is still working. We are investigating and will update when we have a fix.
- resolved May 19, 2025, 12:23 PM UTC
This issue has now been resolved. A database setting was changed which conflicted with the way search works when searching all sections. This setting has now been reverted and search is functioning as before.
Major April 25, 2025 Some customers are experiencing pages that are not loading correctly 3d 1h ReadMe Hubs
Started Apr 25, 2025, 03:43 PM UTC· resolved Apr 28, 2025, 05:40 PM UTC
- investigating Apr 25, 2025, 03:43 PM UTC
We are currently investigating
- resolved Apr 28, 2025, 05:40 PM UTC
There was an issue with our upstream provider which is now resolved.
Notice April 7, 2025 Slow performance in Refactored dashboard 2h 17m Admin Dashboard
Started Apr 07, 2025, 09:08 PM UTC· resolved Apr 07, 2025, 11:26 PM UTC
- monitoring Apr 07, 2025, 09:08 PM UTC
The issue lasted a few minutes and the admin dashboard is currently online. We’re continuing to monitor.
- resolved Apr 07, 2025, 11:26 PM UTC
This incident has been resolved.
Minor March 26, 2025 Slow performance across hubs 6d 10h ReadMe Hubs
Started Mar 26, 2025, 10:18 AM UTC· resolved Apr 01, 2025, 09:07 PM UTC
- investigating Mar 26, 2025, 10:18 AM UTC
Current ReadMe Refactored experience customers are experiencing performance issues.
- resolved Apr 01, 2025, 09:07 PM UTC
ReadMe Refactored project performance has been restored.
Critical March 24, 2025 ReadMe Hubs are down 1d 9h ReadMe Hubs
Started Mar 24, 2025, 02:08 PM UTC· resolved Mar 25, 2025, 11:21 PM UTC
- investigating Mar 24, 2025, 02:08 PM UTC
We are currently investigating this issue.
- investigating Mar 24, 2025, 04:31 PM UTC
The hubs are currently operating as expected, but we are actively monitoring and investigating the root cause of this issue. If you are still experiencing any problems, please contact [email protected].
- resolved Mar 25, 2025, 11:21 PM UTC
This incident has been resolved.
Minor March 5, 2025 Slow performance across all hubs and dashboard 1h 2m ReadMe Hubs, ReadMe Knowledge Base, Admin Dashboard, Developer Metrics
Started Mar 05, 2025, 12:27 AM UTC· resolved Mar 05, 2025, 01:30 AM UTC
- investigating Mar 05, 2025, 12:27 AM UTC
Currently investigating this incident
- resolved Mar 05, 2025, 01:30 AM UTC
This incident has been resolved.
Minor February 28, 2025 SSL Certs sometimes fail to generate 4d 2h ReadMe Hubs
Started Feb 28, 2025, 11:21 PM UTC· resolved Mar 05, 2025, 01:36 AM UTC
- investigating Feb 28, 2025, 11:21 PM UTC
We're currently seeing that for a very small percentage of our users, we're having trouble reissuing SSL certs with Cloudflare. We're working with Cloudflare to identify the issue and correct it. We're monitoring it, but please reach out to [email protected] if you experience this! This is only happening for a small portion of customers.
- monitoring Mar 03, 2025, 03:29 AM UTC
We found the culprit on Friday! Our hosting provider (who we love!) was marking some domains in Cloudflare as theirs, and Cloudflare got confused. We're still waiting for a report from them to understand how that happened, but for now it seems to be an issue of the past.
- resolved Mar 05, 2025, 01:36 AM UTC
This incident has been resolved.
Major February 24, 2025 Intermittent dashboard issues 1h 2m Admin Dashboard
Started Feb 24, 2025, 09:13 AM UTC· resolved Feb 24, 2025, 10:16 AM UTC
- monitoring Feb 24, 2025, 09:13 AM UTC
The dashboard located at https://dash.readme.com/ seems to be going in and out of healthy status. It is currently up but we're monitoring and investigating to find a root cause. Everything else seems unaffected at the present time.
- resolved Feb 24, 2025, 10:16 AM UTC
The dashboard has remained up ever since. We're continuing to investigate to find a root cause.
Minor February 20, 2025 Slow performance on ReadMe hubs and dashboard 3d 9h ReadMe Hubs, Admin Dashboard
Started Feb 20, 2025, 07:49 PM UTC· resolved Feb 24, 2025, 05:02 AM UTC
- investigating Feb 20, 2025, 07:49 PM UTC
We're investigating slow performance on both the dashboard and hub
- resolved Feb 24, 2025, 05:02 AM UTC
After monitoring, performance has improved significantly