Degradation in Payments API
Timeline · 1 update
- investigating May 16, 2026, 01:28 PM UTC
Payments API is partially down and some merchants may experience Order creation failures. Start Time : 3:50 PM 16th May 2026 (IST)
Razorpay had 3 outages in the last 2 years totaling 8h 43m of downtime — averaging 0.1 incidents per month.
There were 3 Razorpay outages since April 27, 2026 totaling 8h 43m of downtime. Each is summarised below — incident details, duration, and resolution information.
Payments API is partially down and some merchants may experience Order creation failures. Start Time : 3:50 PM 16th May 2026 (IST)
Customers are unable to place orders using Razorpay Checkout.
We are currently investigating an issue where the Transaction History on the Merchant Dashboard is not reflecting real-time data. While payments are being processed successfully, there is a delay in how they appear in the dashboard reporting views. This delay began at approximately 12:07 PM IST. Our engineering team is working on resolving this issue at the earliest possible.