Dashboard Performance Degradation
Affected: Dashboard
Timeline · 1 update
- investigating Oct 07, 2026, 09:25 AM UTC
Data fetching functionality on the Merchant Dashboard was degraded, impacting merchants.
Razorpay Outage History
Razorpay is up right nowRazorpay had 16 outages in the last 2 years totaling 72h 10m of downtime — averaging 0.7 incidents per month.
There were 16 Razorpay outages since April 27, 2026 totaling 72h 10m of downtime. Each is summarised below — incident details, duration, and resolution information.
Payments API is degraded.
Affected: Payments API
Timeline · 1 update
- investigating Sep 29, 2026, 03:21 AM UTC
Payments API service is currently under a partial degradation, kindly refrain from accessing the service until the issue is fixed.
RazorpayX Payouts service were degraded
Affected: RazorpayX Payouts
Timeline · 1 update
- investigating Sep 24, 2026, 11:14 PM UTC
Payout processing on the Razorpay platform was temporarily impacted from 3:00 AM to 4:23 AM IST on 25th Sept 2026 due to extended maintenance. This has been resolved and payouts are processing normally.
Razorpay Checkout page is degraded.
Affected: Checkout
Timeline · 1 update
- investigating Sep 24, 2026, 09:41 AM UTC
The Checkout page is degraded and impacting payments for merchants.
Payment Link services are degraded
Affected: Payment Link
Timeline · 1 update
- investigating Sep 24, 2026, 09:36 AM UTC
Payment links are not getting created, thereby leading to transaction failures on Payment Links
Degradation in Payments API
Affected: Payments API
Timeline · 1 update
- investigating Sep 24, 2026, 09:31 AM UTC
All Payment services are currently down due to a technical issue
[Resolved] Checkout service was degraded
Affected: Checkout
Timeline · 1 update
- investigating Sep 15, 2026, 02:38 PM UTC
Some users experienced intermittent issues loading checkout pages for a short period today. The issue has been resolved and services are operating normally.
Razorpay Optimizer service was degraded
Affected: Optimizer
Timeline · 1 update
- investigating Jul 20, 2026, 06:01 PM UTC
Optimizer was unavailable and payment routing was impacted. Start Time: 10:17 PM IST, 20th July 2026 End Time: 11:00 PM IST, 20th July 2026
RazorpayX Payroll service was degraded
Affected: RazorpayX Payroll
Timeline · 1 update
- investigating Jul 20, 2026, 06:01 PM UTC
Payroll was unavailable and payroll processing was impacted. Start Time: 10:17 PM IST, 20th July 2026 End Time: 11:00 PM IST, 20th July 2026
Payment Link services was degraded.
Affected: Payment Link
Timeline · 1 update
- investigating Jul 20, 2026, 05:22 PM UTC
Payment links are not getting created. All Razorpay merchants using payment links are impacted. Start Time: 10:00 PM 20th July 2026 (IST)
Merchant dashboard was unavailable.
Affected: Dashboard
Timeline · 1 update
- investigating Jul 20, 2026, 05:20 PM UTC
The Merchant Dashboard is unavailable. This is impacting all merchants. Start Time: 10:00 PM 20th July 2026 (IST)
Razorpay Checkout page was not available.
Affected: Checkout
Timeline · 1 update
- investigating Jul 20, 2026, 05:18 PM UTC
The Checkout page is currently unavailable impacting payments for all merchants. Start Time: 10:00 PM 20th July 2026 (IST)
All Payment services were down
Affected: Payments API
Timeline · 1 update
- investigating Jul 20, 2026, 05:16 PM UTC
Payments API is currently unavailable due to a technical issue; teams are investigating further.
Incident: RazorpayX Payouts service is degraded
Affected: RazorpayX Payouts
Timeline · 1 update
- investigating Jul 18, 2026, 01:35 PM UTC
We were seeing failures in payouts due to a technical issue within Razorpay's internal system. Our internal teams have isolated the root cause and are resolved the issue
RazorpayX Payouts service is degraded
Affected: RazorpayX Payouts
Timeline · 1 update
- investigating Jul 17, 2026, 03:29 PM UTC
We are currently seeing failures in payouts due to a technical issue within Razorpay's internal system. Our internal teams have isolated the root cause and are actively working internally to resolve the issue at the earliest
Delayed Transaction Reporting on Merchant Dashboard
Affected: Dashboard
Timeline · 1 update
- investigating Apr 27, 2026, 08:52 AM UTC
We are currently investigating an issue where the Transaction History on the Merchant Dashboard is not reflecting real-time data. While payments are being processed successfully, there is a delay in how they appear in the dashboard reporting views. This delay began at approximately 12:07 PM IST. Our engineering team is working on resolving this issue at the earliest possible.