Razorpay incident

Delayed Transaction Reporting on Merchant Dashboard

Major Resolved View vendor source →

Razorpay experienced a major incident on April 27, 2026 affecting Dashboard, lasting 2h 35m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 08:52 AM UTC
Resolved
Apr 27, 2026, 11:28 AM UTC
Duration
2h 35m
Detected by Pingoru
Apr 27, 2026, 08:52 AM UTC

Affected components

Dashboard

Update timeline

  1. investigating Apr 27, 2026, 08:52 AM UTC

    We are currently investigating an issue where the Transaction History on the Merchant Dashboard is not reflecting real-time data. While payments are being processed successfully, there is a delay in how they appear in the dashboard reporting views. This delay began at approximately 12:07 PM IST. Our engineering team is working on resolving this issue at the earliest possible.