Razorpay incident

RazorpayX Payroll service was degraded

Major Resolved View vendor source →

Razorpay experienced a major incident on July 20, 2026 affecting RazorpayX Payroll, lasting 2h 2m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2026, 06:01 PM UTC
Resolved
Jul 20, 2026, 08:03 PM UTC
Duration
2h 2m
Detected by Pingoru
Jul 20, 2026, 06:01 PM UTC

Affected components

RazorpayX Payroll

Update timeline

  1. investigating Jul 20, 2026, 06:01 PM UTC

    Payroll was unavailable and payroll processing was impacted. Start Time: 10:17 PM IST, 20th July 2026 End Time: 11:00 PM IST, 20th July 2026