RAM Tracking experienced a minor incident on August 29, 2023 affecting Live Website, lasting 4d 6h. The incident has been resolved; the full update timeline is below.
Affected components
Live Website
Update timeline
- investigating Aug 29, 2023, 08:24 AM UTC
Some customers have reported journeys not showing correctly (incorrect start location), this is currently under investigation.
- identified Sep 01, 2023, 08:04 AM UTC
The issue has been identified and a fix is being rolled out to cameras as they come online.
- identified Sep 11, 2023, 07:19 AM UTC
We are continuing to work on a fix for this issue.
- resolved Sep 12, 2023, 03:06 PM UTC
This incident has been resolved.