RAM Tracking incident

RAM Tracking Processing is currently experiencing a delay

Minor Resolved View vendor source →

RAM Tracking experienced a minor incident on September 29, 2026 affecting Device Processing, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2026, 04:46 PM UTC
Resolved
Sep 29, 2026, 06:15 PM UTC
Duration
1h 29m
Detected by Pingoru
Sep 29, 2026, 04:46 PM UTC

Affected components

Device Processing

Update timeline

  1. investigating Sep 29, 2026, 04:46 PM UTC

    We are currently investigating this issue.

  2. resolved Sep 29, 2026, 06:24 PM UTC

    This incident has been resolved. An update to the Tracking platfrom caused a long running database update to delay processing. The issue was rectified by the RAM Development team and processing was operational again at 17:15 UTC