RAM Tracking incident

Network connectivity issues causing delays in processing

Critical Resolved View vendor source →

RAM Tracking experienced a critical incident on July 25, 2025 affecting Device Processing, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2025, 11:55 AM UTC
Resolved
Jul 25, 2025, 12:51 PM UTC
Duration
55m
Detected by Pingoru
Jul 25, 2025, 11:55 AM UTC

Affected components

Device Processing

Update timeline

  1. investigating Jul 25, 2025, 11:55 AM UTC

    We are currently investigating an issue with a UK phone network which is causing delays in device processing.

  2. resolved Jul 25, 2025, 12:51 PM UTC

    The network has returned to normal and we have processed the backlog of data