RAM Tracking incident

Issue with processing events from devices

Minor Resolved View vendor source →

RAM Tracking experienced a minor incident on October 14, 2025 affecting Device Processing, lasting 8h 8m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2025, 11:07 AM UTC
Resolved
Oct 14, 2025, 07:15 PM UTC
Duration
8h 8m
Detected by Pingoru
Oct 14, 2025, 11:07 AM UTC

Affected components

Device Processing

Update timeline

  1. investigating Oct 14, 2025, 11:07 AM UTC

    We have noticed processing delays on one of our processing instances that may impact a subset of tracking devices. We're investigating the issue thoroughly and hope to have a resolution on this as soon as possible

  2. resolved Oct 14, 2025, 07:15 PM UTC

    After continuous monitoring all day, we can now confirm that processing delays have been resolved as of 19:05 UTC