RAM Tracking incident

Network connectivity issues causing processing delays

Critical Resolved View vendor source →

RAM Tracking experienced a critical incident on November 18, 2025 affecting Device Processing, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 02:56 PM UTC
Resolved
Nov 18, 2025, 03:18 PM UTC
Duration
21m
Detected by Pingoru
Nov 18, 2025, 02:56 PM UTC

Affected components

Device Processing

Update timeline

  1. monitoring Nov 18, 2025, 02:56 PM UTC

    We are aware of network connectivity issues via our mobile connectivity partner that is causing delays in messages being processed by our servers. Data will be processed once the devices come back online.

  2. resolved Nov 18, 2025, 03:18 PM UTC

    This incident has been resolved.