RAM Tracking incident

There is a problem with the 2G, 3G and 4G network for Aeris which may cause a delay in telemetry data arriving to the platform. This should only impact RAM customers in the USA

Major Resolved View vendor source →

RAM Tracking experienced a major incident on June 5, 2026 affecting Mobile Phone Networks, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2026, 03:32 PM UTC
Resolved
Jun 05, 2026, 04:50 PM UTC
Duration
1h 18m
Detected by Pingoru
Jun 05, 2026, 03:32 PM UTC

Affected components

Mobile Phone Networks

Update timeline

  1. investigating Jun 05, 2026, 03:32 PM UTC

    Aeris are aware of the issue and are investigating at this time. There is no action for RAM currently

  2. resolved Jun 08, 2026, 10:14 AM UTC

    Aeris resolved the issue on their 2G, 3G and 4G network at 15:50 UTC on Friday5th June