Raisely experienced a critical incident on June 21, 2022 affecting Websites and Marketing Automation and 1 more component, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 21, 2022, 06:38 AM UTC
We're currently investigating downtime alerts across multiple Raisely services. We will update this incident with updates and are aiming to resolve as soon as possible.
- investigating Jun 21, 2022, 06:43 AM UTC
Raisely appears to be still accessible from Europe and parts of North America. We believe this is an issue with Google Cloud Platform or Cloudflare as multiple services are affected. We are continuing to investigate and waiting for confirmation.
- identified Jun 21, 2022, 06:47 AM UTC
Cloudflare has acknowledged widespread issues with their network. Raisely uses Cloudflare to secure our API, admin panel, and other components. Cloudflare is posting status updates to their status page here: https://www.cloudflarestatus.com/ We are attempting to mitigate, and will post another update within 15 minutes.
- identified Jun 21, 2022, 07:11 AM UTC
Raisely services are still down, Cloudflare have updated their incident to say they're working on a fix. We are working on mitigations if needed.
- monitoring Jun 21, 2022, 07:21 AM UTC
Cloudflare has implemented a fix. Raisely websites and the admin panel is coming back online.
- monitoring Jun 21, 2022, 07:28 AM UTC
All Raisely services are operating normally again
- resolved Jun 21, 2022, 07:28 AM UTC
This incident has been resolved.