Raisely incident

Potential Temporary Increased Latency

Minor Resolved View vendor source →

Raisely experienced a minor incident on December 12, 2023 affecting API and Admin Panel, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2023, 03:51 AM UTC
Resolved
Dec 12, 2023, 05:22 AM UTC
Duration
1h 31m
Detected by Pingoru
Dec 12, 2023, 03:51 AM UTC

Affected components

APIAdmin Panel

Update timeline

  1. investigating Dec 12, 2023, 03:51 AM UTC

    Some users may experience temporary latency issues. We are still investigating the root cause.

  2. identified Dec 12, 2023, 04:28 AM UTC

    We have identified the cause of latency issues and will provide further updates soon.

  3. monitoring Dec 12, 2023, 04:41 AM UTC

    A fix has been implemented for this issue and we are monitoring.

  4. resolved Dec 12, 2023, 05:22 AM UTC

    This incident has been resolved.