Raisely incident

Hosting issue

Critical Resolved View vendor source →

Raisely experienced a critical incident on September 1, 2024 affecting Websites, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2024, 07:21 PM UTC
Resolved
Sep 01, 2024, 08:20 PM UTC
Duration
59m
Detected by Pingoru
Sep 01, 2024, 07:21 PM UTC

Affected components

Websites

Update timeline

  1. investigating Sep 01, 2024, 07:30 PM UTC

    We are aware of an issue with our upstream hosting service.

  2. investigating Sep 01, 2024, 07:48 PM UTC

    Our upstream hosting provider has acknowledged a network outage and is investigating

  3. identified Sep 01, 2024, 07:48 PM UTC

    Our upstream hosting provider has acknowledged a network outage and is investigating

  4. monitoring Sep 01, 2024, 08:08 PM UTC

    Service has been restored in all regions, we are continuing to monitor

  5. resolved Sep 01, 2024, 08:20 PM UTC

    This incident has been resolved.