Raisely experienced a major incident on September 26, 2024 affecting Marketing Automation, lasting 1h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Marketing Automation
Update timeline
- investigating Sep 26, 2024, 03:10 AM UTC
We have noticed that messages aren't currently sending and are investigating.
- identified Sep 26, 2024, 03:17 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 26, 2024, 03:28 AM UTC
A fix has been implemented. We're monitoring the results and checking that failed messages are now sent.
- monitoring Sep 26, 2024, 03:28 AM UTC
We are continuing to monitor for any further issues.
- resolved Sep 26, 2024, 04:34 AM UTC
This incident has been resolved. All failed emails have now been sent.