Raisely experienced a critical incident on April 29, 2025 affecting Websites, lasting 2h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Websites
Update timeline
- investigating Apr 29, 2025, 09:00 PM UTC
We are currently experiencing an issue that affects new custom domains, where an internal server error will appear when you try to verify. You might also see an error message on existing domains that have already been verified. We've tested this on our end and confirm that the error is a false flag, and that the verified domain will continue working as expected. We will provide an update as soon as this has been resolved. We appreciate your patience in the mean time!
- identified Apr 29, 2025, 10:26 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 29, 2025, 11:12 PM UTC
This incident has been resolved.