Raisely incident
Intermittent Outages due to 3rd Party Service Providers Google and Cloudflare
Raisely experienced a critical incident on June 12, 2025 affecting Websites and Donation & Payment Processing and 1 more component, lasting 6h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2025, 06:47 PM UTC
We are currently investigating intermittent outages that may be caused by a major global outage of a 3rd party service provider. We thank you for your patience as we work on restoring services as soon as possible.
- identified Jun 12, 2025, 08:47 PM UTC
We have confirmed the current outages we are experiencing on Raisely are a result of a major global outage of our 3rd party service providers, Google and Cloudflare. We thank you for your patience and we will continue to provide updates.
- identified Jun 12, 2025, 10:32 PM UTC
We’re receiving updates from Google and Cloudflare indicating that services are gradually being restored. As a result, Raisely services may begin returning to normal. We appreciate your patience and understanding as we await full restoration of service.
- resolved Jun 13, 2025, 01:13 AM UTC
Google has been working to restore all service. The Google services used by Raisely are now fully operational. All systems should be functioning as expected. We will continue to monitor the situation and provide updates if necessary.