Raisely incident

Messages and Reporting Down

Major Resolved View vendor source →

Raisely experienced a major incident on June 30, 2025 affecting Admin Panel, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2025, 11:59 PM UTC
Resolved
Jul 01, 2025, 12:29 AM UTC
Duration
30m
Detected by Pingoru
Jun 30, 2025, 11:59 PM UTC

Affected components

Admin Panel

Update timeline

  1. identified Jun 30, 2025, 11:59 PM UTC

    Raisely is currently experiencing downtime within our Messages page and an error in Reports when viewing or creating a report. The Engineering team have identified the issue and are implementing the fix. We thank you for your patience as we work to restore these services as soon as possible.

  2. monitoring Jul 01, 2025, 12:09 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 01, 2025, 12:29 AM UTC

    The issue has been resolved! Messages and Reports are now fully operational.