Raisely experienced a critical incident on June 1, 2026 affecting Websites and Donation & Payment Processing and 1 more component, lasting 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 01, 2026, 07:04 PM UTC
Investigating – We are currently investigating reports of connectivity issues affecting the Raisely platform. Users may experience slow loading times or difficulty accessing campaign pages and dashboards. Our engineering team is actively diagnosing the root cause, and we will provide further updates as more information becomes available.
- identified Jun 01, 2026, 07:25 PM UTC
Raisely services are starting to come back online, but the platform is not yet fully operational. While we are seeing a return to stability for some users, our engineering team is still actively working to identify the root cause of the disruption. We appreciate your continued patience as we work toward full restoration.
- monitoring Jun 01, 2026, 08:19 PM UTC
Monitoring – A fix has been implemented, and we are currently monitoring the results. Raisely services are beginning to stabilize, and our team is closely watching performance metrics to ensure full recovery. Thank you for your patience.
- resolved Jun 01, 2026, 09:05 PM UTC
Resolved – The connectivity issues affecting Raisely have been fully resolved. After a period of monitoring, we can confirm that all systems, dashboards, and campaign pages are completely stable and operating as expected. Thank you for your patience throughout this incident.